Silver Emporium Pvt Ltd
- Counterfeit product without BIS hall mark certification as mentioned in product description Closed
sekher filed this complaint against Silver Emporium Pvt Ltd on Aug 04, 2024
Resolution Demanded:
Refund
Dear
Order # ***-*******-******* & order no Order # ***-*******-*******- order via online platform amazon
The product hallmark is not done, please check the product images attached with the order ID mentioned on top. It is a counterfeit product without a BIS hallmark and selling the same as genuine ***% silver, please look into the issue and provide me resolution.
We have contacted Amazon many times because we are facing problems and don't see our emails as hazardous and ignore them.
To give u a reference, the product page mentioned following BIA Hallmark as I have circled the same below photos.
Are you brand?
Are you Lawyer?
Silver Emporium Pvt Ltd
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish