Ajio
- Claim for the products at a discounted price as mentioned in the complaint details on account of def Open
Rushi Priteshbhai Shah filed this complaint against Ajio on Oct 14, 2024
Resolution Demanded:
Apology
Replaced
Damages
I had ordered various products from your company for my personal use with Ajio Order No.FN********** on **-**-****, the products that were ordered by me and that were then cancelled by ajio/ you are mentioned below:
-:: Details of Goods ::-
Sr. No.
Particulars
Order Date
Cancellation Date
Amount (In Rupees)
*
Puma Cool Cat *.* V BX Slides Size *
**-**-****
**-**-****
***.**/-
*
Adidas MSI Chelsea Sports Shorts Size XXL
**-**-****
**-**-****
***.**/-
*
Adidas Men Sereno Regular Fit Sports Shorts Size XXL
**-**-****
**-**-****
***.**/-
*
Nike M Air Zoom TR * Low-Top Training Shoes Size UK *
**-**-****
**-**-****
*,***.**/-
*
Nike Men Graphic Print Regular Fit Crew-Neck T-Shirt Size XXL
**-**-****
**-**-****
***.**/-
*
Nike Motiva Training Lace-Up Shoes Size UK *
**-**-****
**-**-****
*,***.**/-
*
Nike DownShifter ** Shoes Size UK *
**-**-****
**-**-****
*,***.**/-
*
Levis Men Panelled Flat-Front Regular Fit Trousers Size XXL
**-**-****
**-**-****
***.**/-
*
Levis Men Regular Fit Convertible Pants Size XXL
**-**-****
**-**-****
*,***.**/-
Total Amount
*,***.**/-
That after making the order, later I got to know that the order that I had placed for the goods worth Rs.*,***.**/-had been cancelled through ajio/you on **-**-**** and **-**-**** automatically without any consent or permission from me and it was informed to me that the products that I had ordered could not pass the quality check and therefore the order was cancelled by the company/ajio. The reason stated by ajio/you for the cancellation of the products was surprising to me, as it is hard to believe that so many products failed to pass the quality check altogether. After all this I also tried to make a conversation with ajio team but there was no positive reply from your side regarding the same.
That when I tried to re-order the same goods again, the price for all the above mentioned goods were increased from Rs.*,***.** to approximately *-* folds and thus, I feel that I has been cheated as the products that I was earlier getting for a discounted price were now hiked.
That this is not the first time that something like this has happened with me when ordering with ajio. There are many instances of when I had placed orders for various products but those orders were then cancelled or undelivered by ajio/you.
That it is very clear that your intention was that you did not want me to receive the products at a discounted price. Therefore, the products for my order were automatically cancelled. I feel extremely dissatisfied with your service/ ajio's service and believes that I have been defrauded by ajio/ your company.
When I have sent a notice to ajio, they promised me to provide voucher as a compensation but there is still no response from the other side.
so, I want a compensation of Rs.*****/- for the mental stress and the suffering that I have faced because of the poor service from the ajio and all the products at a discounted price (above mentioned price).
Are you brand?
Are you Lawyer?
Ajio
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