Bharti Airtel
- Cannot cancel an extra plan Closed
Mathew filed this complaint against Bharti Airtel on Jan 03, 2020
Resolution Demanded:
Refund
We recharged my Dad's prepaid number twice by mistake. First a recharge of *** was done and without being aware of this transaction, my sister made a second recharge of ***(** days). When I ask Airtel India to cancel one of plans to avoid loss of money, they refuse to do so. what is the benefit to the customer if the services are hard and fast and causing pain and trouble to the users. Request Airtel to look into the issue and provide a way to cancel one of the recharges and refund the money for the same.
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Bharti Airtel
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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