Byjus
- Cancellation and refund of Byjus Open
Bhuwendra Singh Karki filed this complaint against Byjus on May 02, 2023
Resolution Demanded:
Damages
Dear Sir,
We opted Byjus online classes for my son who is studying in *th Std the validity of the course was from May ** to May **.
This course was enrolled to us by Mr. Dhruv Parikh student counsellor.
From very beginning we has issue with the online course which was escalated to byjus team and Mr. Dhruv Parikh but things did not improve.
Any how we continued that services with a hope that services will improve, but after getting the annual result of my son we are really disappointed because the reason for which we opted byjus course has proved to be in vein.
At the time of course enrollment Mr. Dhruv Parikh confirmed us that as an when you feel that the course is not useful to your son you can withdraw and the balance course fees will be refunded.
Since **st March **** I have been following with the byjus team but they are not giving any response / reply.
Therefore I want to take complaint through consumer forum.
Thanks & regards
Bhuwendra Singh Karki
Are you brand?
Are you Lawyer?
Byjus
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Related Complaints
Byjus - Byjus Course not accessible But fees being deducted regularly Closed
I purchased byjus tablet learning course. The device suddenly stopped reading the memory card. The card showed same type of error on all devices that I tried. So I raised a replacement request and received a new one but the same error repeats. ...
Sep 01, 2024 by Sri Gomathi
Byjus - Cours fees paid fully Incedo not informed Closed
Complete course fees has been paid to Byjus last October and the finance company Incedo not informed and they keep sending RBI that I haven’t paid their loan and today I received a sms that I need to pay **** on *th September. One of the cal...
Sep 01, 2024 by Sathish Isaac
Byjus - Byjus not giving NOC after loan cancellation Closed
i have purchased order from byjus but i have cancelled the product and returned the product also and for first * year no amount got deducted from my account but after that they deduct my one month emi. i have contact then and asked them to prov...
Aug 20, 2024 by abhay ojha
Hi! My registered number is ********** I don't remember order ID. I've shared the video of the tab and how I've been facing issues. I've received a call & the person is saying I've to pay the balance amount and then he will replace with r...
Aug 03, 2024 by Siva Rama Krishna
Byjus - My loan wasn t closed while I have returned all tab thing under policy Closed
I have Purchased Byjus course of ***** rs And I returned under ** days according to policy . Everything clear in rupees **k ,I have paid *k instantly with phone pay ( I have proof) and Byjus counsellor open a unsecured loan without informing u...
Aug 01, 2024 by Saksham Singh