Redbus
- Bus got cancelled Closed
Shaista Akram Shaikh filed this complaint against Redbus on Mar 23, 2020
Resolution Demanded:
Refund
Due to novel coronavirus red bus cancelled all the bus services but when I contacted the bus operator they are not available and when I contacted redbus costumer care they neither responded then I decided to to go to their help section available in their app I raised a complaint they did not responded properly they said we will look into the matter which will take ** hrs and then sender me this email which I have attached , online it says you can only get refund in ** days if their nature of work is this I don't think so I would get my refund and also the help section is worst i was not able to type my problem infact they had those options to click on like the bus got cancelled so you really don't have a way to convey your problem I hope you people understand pls I have high hopes from this forum thanking you in advance
Are you brand?
Are you Lawyer?
Redbus
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Related Complaints
Redbus - Bus operator rescheduled service and did not get a refund Closed
I was informed by this useless bus operator Orange travels to be at boarding point at *:** pm. I received a message after an hour saying the some technical problem had arisen and bus would delayed. I was made to wait at an unfamiliar place for ...
Apr 24, 2024 by Shyam Sundar D
Redbus - Bus got broke down Closed
Bus got breakdown at *.** am at April ** and an alternative bus was arranged only at * am of April ** ...
Apr 18, 2024 by Nirmaleaswari
Redbus - Refund issue Closed
They have sent me mess that refund credited but I didn't received my amonut at all please check once...
Apr 13, 2024 by Shrusti Naik
Redbus - Refund not received Closed
Dear sir.. On March * th Thursday night I was travelling from Dharwad to hydrabad at *:** pm night bus left Dharwad and reach hubli * pm and after left from hubli within ** km bus has stopped due to brake not apply and bus stopped at shirgup...
Mar 30, 2024 by Irayya
Redbus - Lost luggage Closed
My boarding point was chopda, Jalgaon where I have given my new purchased trolley bag to the bus attendant and he put out that in the bus dicky. My dropping point wss katraj, pune. When I reached there and told bus attendant to remove my trol...
Mar 08, 2024 by Vishwanath Wagh