ACT Broadband
- Broadband connection: regarding new connection Closed
Avanida Kumar chauhan filed this complaint against ACT Broadband on Nov 04, 2018
Resolution Demanded:
Replaced
Hello team,
I paid rupee **** as a rental for * month for new connection. This guy's collect the amount on ** and said will provide new connection in ** hours. So ideally it should be install by *nd of nov.. but till *rth nov I haven't got any call from ACT regarding any installation or any other thing.. I called to customer care many times.. but every time they said, we will do it by end of the day...even today I called and then they said we need ** hours... And if I asked to return my many they said will take the request and let you know...
Now I am very much frusted bcos I have already made a payment and I am not getting the service.. could you please help to get This resolve.
Below is the details of payment and user id..
"Dear Subscriber thank you for paying the subscription amount Rs.**** for User ID:************.
Payment Receipts will be available in ** to ** hours in your Portal Page under My Account : Payment History."
Regards
Avanida
avanida.chauhan@gmail.com
**********
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ACT Broadband
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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