Mi
- Brand denied service of new phone because of IMEI number and model mismatch Open
Gagandeep Singh filed this complaint against Mi on Oct 08, 2019
Resolution Demanded:
Refund
Replaced
Damages
My new phone was causing some issues from the very first day. I contacted brand regarding the same but they mislead me by providing incorrect information. After wasting my time with customer care support. I visited service centre for repairing my phone but they denied service saying that the IMEI number and model number are not matching. It's been ** days now and neither brand not Flipkart (from where I purchased my phone) tried to resolve this issue. Both are blaming each other for this issue.
I am very tired of following this up but seems like none of the parties are concerned.
Are you brand?
Are you Lawyer?
Mi
No Broker
"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "
Sibi
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