Bajaj
- Bajaj Geyser Faulty No Service Provided Open
Kunal Furia filed this complaint against Bajaj on Aug 01, 2024
Resolution Demanded:
Apology
Refund
Damages
Complaint Number: MUMI****************
I am writing this to escalate the issue I am facing with the Bajaj Geyser I purchased * months ago on *th Feb **** (still in warranty). This is a * litre * kW Instant geyser (Aerono series). I stay in Malad West in Mumbai.
I have raised * complaints so far, as there is leakage of water from the geyser, even when it is not functional.
First time the technician found the gasket faulty, so he got it replaced. Then I had to complain again as he had not fitted the gasket properly. Again the leakage has been happening.
Last complaint was on **rd July and I have not heard from any technician or any visit to my place. I again raised another complaint on **th July. The customer care again provided me * different numbers of nearby service centers, Bajaj coordinator etc. but no one picks up those numbers. The numbers provided are **********, **********, **********.
I am so frustrated as no one is attending to my complaint and helping me resolve my issue.
I really like your attention, and now I am requesting a refund for my purchase, as I am not happy with Bajaj product and service at all.
Attached is the copy of the invoice for your reference.
Are you brand?
Are you Lawyer?
Bajaj
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
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