Kotak Mahindra Bank Limited
- ATM fraud Closed
Gaurang Chhatrasinh Damor filed this complaint against Kotak Mahindra Bank Limited on May 19, 2020
Resolution Demanded:
Refund
Damages
My name is Gaurang. I am a resident of Bhayandar (East), Thane, Maharashtra and I have a Kotak Mahindra Bank savings account with my home branch at Ghatkopar (West). On March **, ****, when I was in my hometown in Gujarat, I received a transaction alert SMS and email that INR **,*** were withdrawn from my Kotak Bank account using my ATM/Debit card at *:**am & *:**am. The card was in my possession and the ATM transaction happened at a Canara Bank ATM in Nalasopara (East), Thane, Maharashtra (ATM ID - ****W***). Immediately, I raised a complaint with Kotak Mahindra Bank and blocked my ATM/Debit card. Kotak Bank told me that the process of refund/investigation will take ** days. Upon returning to Bhayanadar on March **, ****, I visited the Navaghar Police station and they informed to bring a signed and stamped ‘dispute’ form from along with a written complaint. On March **, ****, I submitted the same with the police station and a duplicate copy of my application (signed and stamp by the Navaghar police) was submitted to the Kotak Mahindra Bank’s Bhayandar (East) branch. Now after ** days, Kotak Mahindra Bank, in an email, told me that Canara Bank has refused to share the CCTV footage of March **, ****, with Kotak and therefore the investigation cannot be completed and my refund will not take place.
Are you brand?
Are you Lawyer?
Kotak Mahindra Bank Limited
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Kotak Mahindra Bank Limited - Regarding help in tractor refinance loan Closed
May I have to say that I have taken a tractor refinance loan from kotak Mahindra Bank sagar m.p I have paid * installment * installment is left my financial condition is not good right now and I am facing touch time he is charged ** percent but...
Jul 06, 2024 by Dinesh mishra
Kotak Mahindra Bank Limited - Cheating my amounr Closed
for *** account is zero bal ac but they charging for annual fees **** rs then wat is use of *** . then in my credit card **** rs has debited for no reason . ...
Oct 30, 2019 by ARAVIND M
Kotak Mahindra Bank Limited - Overdue Charges Closed
i borrowed an amount of INR ****** from kotak bank. I am repaying the principal plus interest fees as mentioned while taking loan from the bank in June ****. They have imposed a heavy overdue charges of INR ***** apart from my loan EMI. My loan...
Sep 07, 2019 by Anup Kumar Mishra
Kotak Mahindra Bank Limited - Debit freezed kotak 811 account Open
I am Sujal Patel .My account has been debit Frozen on *th February and so many times i visited kotak mahindra bank but employers can't do anything and they are not solving my problems. I called customer care many times. Mailed bank * times. In ...
Feb 22, 2024 by Patel Sujalkumar Rameshbhai
Kotak Mahindra Bank Limited - Account balance mismatch Open
I maintain correct balance for EMI deduction. But i get ECS returns sms then i check the balance it shows lesser than the EMI amount. Worst Service from Kotak bank. And it's feel like they doing scam....
Jun 07, 2023 by Gokulakrishnan K