Teleperformance India Private Limited
- Assistant and team leader Harassment Open
Tanmay Varma filed this complaint against Teleperformance India Private Limited on Apr 28, 2024
Resolution Demanded:
Apology
Respected Sir / Mam
My name is Tanmay kanahayalal Varma, from SBL SECURED TEAM. I have been working here for a long time, earlier everything was fine since my Team Leader was Akshay kumbhar in few months our team leader has been changed his name is Atish Madhukar Bharpur (bharpur.*) employee id *************** has came as a new Team Leader, since then I am facing a lot of problems. In this company, he doesn't have the knowledge to run the team together I am neither able to go home on time nor getting my week offs, he always talks about billing loss. He keeps putting the burden of work on everyone, due to which all the older tenure agents have left their jobs. On month end when data count is less he makes the team to work on other processes data and force to get the generation done even though we don't have the proper knowledge regarding other processes data and if work is not done he scrolls us, harassing people mentally, I am very much disappointed with this, so because of that I decided to resign from this job because of my team leader Atish Madhukar Bharpur and Atish is very lazy in his work because whenever I got the fault I had informed him but he had rarely taken the action against it so from the day * when I have submitted my resignation he started torturing me with the help of the quality her name is Akanksha Aher. We get the monitoring once in a week but on third week they have audited my calls twice in which I don't even got the monitoring update because Atish told Akanksha to torture me and he had done this things with my almost tenure colleagues who was on resignation they have audited the NC (Non Contactable) calls for torturing which was useless and waste of time. Since that day, Atish Bharpur has been troubling me. When I say something to him, he gets angry, then he takes revenge. Even the Assistant Manager was changed a month ago. My new Assistant Manager name is Sanket Santosh zope his employee id is *************** newly upgraded from team leader to Assistant Manager does not know anything about our process, he is the bestest friend of my Team Leader. Whatever my Team Leader will say he definitely fulfills his demand. Sanket Santosh Zope AM has kept his behaviour very rude from day one with my team even he doesn't know anything about process he just needs a generation he is targeting me everyday for silly reasons always talks rudely because of my team leader he is taking revenge on behalf of my team leader removing my past things which he doesn't even have the full information they both are mentally harassing me on Saturday **th April **** sanket zope AM again had a fight with me took me to BHR Shreya Varun Gaikwad as she was not present over there I came to the floor so Atish and sanket both went to Floor Manager's Sushant Prakash Ogale cabin took him under confidence by provided him false information about me that I have a rude behaviour and telling him that I am convenience other to give resignation. Because of this Team Leader and Assistant Manager, everyone is thinking wrong about me only my team knows the right things and for the proof please consult my ex - tenure colleagues the reason for resignation. Who was working for years says that he is not concerned with the agents, he only cares about his own. There is too much politics happening over here and no one listens to me. I wanted to work comfortably during my notice period but my AM and TL along with the quality is troubling me and that quality person does not even audit my calls. TL is putting pressure on me so that I should leave this company on absconding or he is trying to give me ZTP (ZERO TOLERANCE POLICY) since I have been working, there was everything perfect, but from when Atish Madhukar Bharpur has entered everything is been ruined in SBL SECURED process, even my one tenure agent name Navin Sopan Madhavi have raised the complaint against Atish Madhukar Bharpur to the head team last month. please help me for this torture.
Regards
Tanmay Varma
*************** (varma.***)
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Teleperformance India Private Limited
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