Kesari in
- Amount pais for package not refunded as tour cancelled Closed
VENKATESH BG filed this complaint against Kesari in on Oct 06, 2020
Resolution Demanded:
Refund
Replaced
I had booked an Uttarakhand tour package through kesari.in for the month of April **** which was cancelled by Kesari due to pandemic. But now they are not refunding the money. Intially I was told will deduct cancellation charges and refund the money , now they are telling I have to utilise the money by January **** or else entire amount will elapse. They have also told that they were rescheduling fees charged . First of all we didn't cancel it , I don't know why rescheduling fees. Moreover the time given is only till January and even if we opt for the package will have to pay the present day charges. There will no interest paid on the deposit amount.
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Kesari in
No Broker
"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."
Roshan