Goibibio
- Amount debited from my account till not refunded Open
Gopal Dubbewar filed this complaint against Goibibio on Mar 19, 2019
Resolution Demanded:
Refund
On date **/**/****, I tried to book my train ticket through Goibibo app. Three times transaction failed. That time app appeared messages on screen that, don’t worry your payment would safe with us that will refund within * to ** days but till date they have not refunded my amount in my account. We are saying that why they are not refunded our amount in our account on the same day, that means N number of customers huge collective amount they can use for a longer time, that is big chitting with their esteemed customer. Now it is time to raise big sound against such fraud things over online sites. My opinion is that all customers should be aware of such fraud incidents. In this case, no email provided on the app to resolve customer grievance also no conversation call over customer care representative in that case how to apply/lodge the complaint.
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Goibibio
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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