Airtel
- Airtel WiFi technician behavior Closed
Indira filed this complaint against Airtel on Dec 17, 2023
Resolution Demanded:
Apology
Replaced
Damages
I had an issue with my Wi-Fi on December *th and I filed a complaint. I was informed that a technician will call and guide me on the issue and resolve it. The technicians showed up late in the evening and started being disrespectful and rude towards my mother. The way they spoke was unacceptable and it cannot be tolerated. The number that I received a call from the technician was +**-**********. I gave a compliant against the technician by calling airtel customer care escalation department but there is no proper response. The supervisors keep giving false information and disconnects my calls. I request you to please take necessary action against the technicians who were extremely rude and yelled at my mother.
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Airtel
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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