Airtel
- Airtel Charing me excessively in International roaming Open
Smita Chadha filed this complaint against Airtel on Oct 12, 2022
Resolution Demanded:
Refund
I travelled overseas from *th September **** & for the same purpose activated the one day international roaming package with Airtel. I was clearly told that this package is only for a day nd after ** midnight, my roaming will be deactivated.
I assumed the same to be true nd got a local no. Nd used the hotel wi fi. However once my bill was generated, it came to my knowledge that airtel has charged me * times for the one day pack. Their argument is that since all my data got over but i was still using the data , a new pack got activated.
This wa never told to me , nor did a get a message saying the same.
Also the international roaming can be activated from the Airtel app but to deactivate it, there is no option on the app
.I have been writing to the customer service , the numerous appelates of Airtel for West & Mumbai but to no avail.
No one has responded. It's like i am being forced to pay this amount without any kind of proper investigation whatsoever.
Are you brand?
Are you Lawyer?
Airtel
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
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