Medibuddy
- After the order was cancelled Wrong Products were delivered and half of the products were undelivere Closed
Rahul Ramrakhyani filed this complaint against Medibuddy on Nov 17, 2021
Resolution Demanded:
Refund
I placed an order of rs. *** on **nd Oct **** on shop.medibuddy.com website with the order #*****. My order consists of * different items and on **th of Oct I received a sms on my number stating "Your order with MediBuddy has been cancelled due to unavailability of stock with our partner." Now if a order has been cancelled I am suppose to receive a refund of total amount but the company cheated with me and Instead of providing refund they sent me only one item that was "dettol liquid handwash" from my order on *rd Nov and that too was sent as Cash on delivery order for which the delivery man asked me to pay him *** rs. even though my order was already prepaid he was not ready to listen. I kept the parcel and paid him *** rs. after contacting customer support they just keep giving false promises that I will receive a callback and email from their team but I haven't received any response at all from them. I have tried calling them * - * times but I always get the same response from every executive that they will arrange a callback or an email will be sent to me. they don't even register a complaint when I ask them to do so. This mental torture was not enough so again they did something wrong, In my order there was one item of "colgate toothbrush" which I ordered in quantity of * packet but they sent me * packets of that toothbrush and billed me *** rs for that. I am attaching the screenshot of my order In which you can clearly see that I ordered only one packet which actually costs *** rs. but as they had **% off coupon on everything I got it for ** rs. technically. I have not opened any of the toothbrush packets and I am ready to return it, just want my refund, and they are not replying to my emails since last ** days. Please take strict action against this fraudulent company for mental harassment! Please help me get my refund of *** rs.
Are you brand?
Are you Lawyer?
Medibuddy
Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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