Ajio
- Account Hacked and Amount Refunded to random account Closed
Nancy Sood filed this complaint against Ajio on Jan 19, 2023
Resolution Demanded:
Refund
As per the initial request on call for ** Minutes, I have clearly mentioned that y account has been hacked and the delivery partner took leverage of changing the Phone number to his number by the sending multiple OTP on my number.
Go check the call recording on Dec **th at *: ** PM from my actual number +**-****-***-*** where I have clearly mentioned that my number has been updated to the incorrect number updated above i. e. ********** then kindly explain why the hell the team has been trying to contact on the incorrect number.
As per the last update the status for my complaint mentioned above has been closed because again the resolution was provided on the incorrect number.
MY ACCOUNT WAS HACKED BY YOUR DELIVERY PARTNER. THE REFUND INITIATED AS AJIO CASH WAS REFUNDED TO SOME RANDOM ACCOUNT AND I WANT THE REFUND BACK.
Since, I have started using my account I have used only * Phone number - +**-**********
I received Suspicious account call from Ajio where it was notified that my amount will be refunded to my actual account i.e Ajio Wallet.
However, i waited for * working day after no refund I raised a complaint on **th Dec explaining all my concern that I am unable to access my account and my Ajio Wallet money was paid to some random number.
The refund was for * returned article for an amount close to Rs ****. I DONT HAVE TIME TO CALL EVERYDAY AND REPORT MY PROBLEM.
Expected Ajio team to act on the scam run within the company however NO LUCK.
I want my money refunded in Ajio wallet and my number changed to my actual number - +**-****-******.
In case of any further actions required you are requested to call on +**-********** - NANCY SOOD before I raise it to Consumer Forum and all Social Media accounts.
Are you brand?
Are you Lawyer?
Ajio
Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
Related Complaints
Ajio - No refund return is being done for my product and no proper response from the costumer care Closed
There is a product i have ordered from ajio and the product quality was not as promised. So I had raised a return, but my return got rejected because there were no label tags and price tags of the product delivered.. I had tried talking to...
Apr 20, 2024 by Sapna Kamaradgi
Ajio - Not able to place new order Closed
I am not able to place a new order on ajio and my money is stuck in ajio cash wallet(non transferable) as I have added via gift card. Amount stuck is **** rupees. ...
Apr 18, 2024 by Ishan
Ajio - Refund amount is not credited yet after 15 days Closed
I have ordered "AND - Sequined Embellished Gown" amounting to Rs. **** on ** feb ****, of which I got delivered same on ** feb **, same day I have requested to return the product as the product was smaller & in inventory they don't have larger ...
Mar 03, 2024 by Priya Soni
Ajio - Used product received Closed
I want to return the product but ajio not pick up my product...
Feb 24, 2024 by Manvi
Ajio - Waste cloth send instead of 2 new dress Closed
I have ordered * tops its a prepaid order but received a old waste t-shirt its totaly unfair to send this i did not expect this i have been using ajio for many years and have ordered lots of products but i did not experience these kind this is ...
Feb 08, 2024 by Rifat fathima