Are you someone who got themselves in trouble and now wants to get help from Voxya to file a consumer complaint? Don’t worry Voxya is always there for you!

If you are not sure how to file a consumer complaint using Voxya then this guide is only for you.

This guide gives you a step-by-step guide on how you can file a consumer complaint or use all the other services of Voxya.

How to file a consumer complaint using Voxya?

Use this guide to know the full step by step procedure to file a consumer complaint using Voxya:

Before starting the procedure you can consider checking the complaints filed by the other people so as to check what kind of details these people are adding and what kind of information are they sharing on the public portal.

Step 1 – Adding the Case Details

The first step is to go to the file a complaint page. This page deals with case details. You are supposed to add all of the case details on this page. Case details include the stuff mentioned below so keep the following information handy and follow the steps:

Write the title of your complaint: You can check the complaints of the other people to see what kind of titles are they using for their complaints.

Write the name of the company you wish to file a case against. The next time when you decide to buy something consider checking the reviews of that company on Voxya’s website so as to check how good are they at solving complaints.

Write the total amount of loss you faced. The amount should be in Indian rupees.

Add the details of the case and explain what exactly happened. Make sure you do not disclose your personal identity as the complaint is shown on a public forum. Explain what happened and use all the information like name of product/service or date of purchase that can showcase how you suffered mentally and financially.

Attach all the evidence that you have. Voxya will not be able to help if you don’t have the evidence. Adding evidence is mandatory for all.

Step 2 – Adding Personal Information

This step involves the work of adding your personal information so that Voxya can contact you for some important information. For adding your personal information follow the following steps:

Write your full name

Write your email address: Make sure you provide your most used email address as Voxya may contact you through email for important information.

Create a password. Consider using a strong password for digital safety.

Write your phone number. Make sure you use your personal phone number as Voxya may call you for important concerns.

Step 3 – Adding Resolution

This is one of the most important stops for your complaint. This page involves you adding all the details of what do you expect from the company. For adding your resolution follow the following steps:

Select what resolution do you want? The box is a multi-select box and you can select multiple options there.

Add the details of anyone if you already know in the company who can help you in solving your case.

Select the services that you wish to avail yourself of from Voxya. The box is also a multi-select box and you can check multiple options at a time. You can avail of multiple services at the same time.

Enter the OTP sent to the phone number/email that you added in the previous step.

Complete your payments.

And follow us on Facebook and Twitter. You are done! If yes thenIt’s time for you to relax. You have already done a lot now let Voxya take the trouble for you! Voxya, an online consumer forum will initiate the works according to the kind of services that you have requested.

Covid has made online education even more popular and millions of students are learning online. This gave rise to the ed-tech space and the creation of hundreds of businesses and also increase the number of education complaints.

With education going online, hundreds of individuals face different problems. They need the full help of businesses at this time to adapt successfully to the new ecosystem.

So if you are someone who took some online learning course or learning material but you aren’t satisfied with the service or you are getting troubles that the company isn’t resolving then don’t worry you have landed in the right place.

In this article we will see:

• What is an education complaint?
• Types of complaints
• How to resolve your complaints?
• The conclusion

What are Education Complaints?

The complaint filed against an educational organization that operates either online or offline is regarded as education complaints.

Hundreds of reasons may exist for someone to decide to file a complaint. The most common ones may be the rigid behavior of offline schools or the issues with ed-tech online platforms.

Types of Education Complaints:

Refund not given: Hundreds of individuals have lodged a complaint with Voxya that their refund has not yet been credited even after canceling the product. Many individuals complained that they would have to pay EMI even after canceling the product.

Damaged product: Hundreds of people complained to Voxya that they had received faulty products from these ed-tech platforms. Tabs or other physical goods were ordered by people and a faulty one arrived.

Unable to Cancel Service: The customers complained that they could not cancel their service after subscribing. These days most of the companies have automated systems, where human contact is not possible after you purchase, there is almost no way or hidden ways to request the cancellation of services.

As we have seen potential conflicts, let’s see how you can fix them. More detailed concerns that individuals have can be found on Voxya’s website.

How to Resolve Education Complaints:

Option: 1 – Start with a formal complaint with your company

The first step towards solving your issues should be to file a formal with your company. Most of these platforms have their contact numbers on their website. Reach out to the complaint executive and file a formal complaint with the company.

If you are not able to find the contact details of the company on their website then you can also consider checking the social media profiles, a lot of companies add their contact details on their social media pages.

Your issue should be resolved in 15 days. If the company doesn’t resolve your education complaint you can move ahead and file a consumer complaint.

Option: 2 – Leverage Social Media platforms

You can try reaching out to the company through social media sites such as Facebook and Twitter. These days, most brands maintain a presence on social media and their team actively tracks complaints from tweets & posts.

To get the company’s attention, you should tag the company and use proper hashtags. However, you can file a complaint at Voxya and request a Social Media Campaign for your complaint if you don’t want to do all of this yourself. The good news is that this service is provided free of charge by Voxya.

Option: 3 – E-mail the decision-makers

Emailing the decision-makers of a company is still one of the best ways to get your complaint resolved. This technique will only work if you can find the email addresses of the top officials of the company.

You can research on the internet and crawl on various websites to find their contact details but if this seems a lot of work to you then you can try Voxya. Voxya can help you contact all the top officials of the companies as Voyxa already have their contact details.

Option: 4 – Send a Legal Notice to the Company

If the company has not responded to your emails or social media messages, your best choice is to give them a professionally written Legal Notice demanding that they fix the problem or you can sue them in court.

To write & submit this legal notice on your behalf to the company, you can engage an experienced advocate or lawyer.

If you are engaging with an experienced lawyer, then expect the bill to be anywhere between Rs. 3500 to Rs. 8000 for drafting and sending a legal notice on his letterhead. But if you have a tight budget and you are not able to find a good lawyer in your budget then Voxya is there for you,

Voxya can help you find the best advocates in your budget at the comfort of your home.

You will also receive the hard copy of the legal notice delivered to your doorstep.

Option: 5 – File a case against the company in Consumer Court

If you have not got a response from the company after submitting a Legal Notice, it is time to take your case to Consumer Court. You can also take the case to the consumer court even If you have not obtained the desired resolution from the company.

To file a consumer complaint, you will have to submit an affidavit and the appropriate court fee. If all of this is too much to you, then you can use Voxya’s assistance to prepare case documents for you.

In general, having a verdict in your Customer Case will take some time. But even though the case is settled after three long years, if you win the case, you receive the appropriate compensation.

Option: 6 – Use all the options mentioned above

All of the options mentioned above should be used for a better and faster resolution. Though it will take some effort on your part, you will see results if you contact the company across all channels – social, business, and legal. By using the Voxya consumer complaint platform, you can conveniently leverage social media, business networks, and legal mechanisms to address your consumer complaints in India.

Most affordable option to file a consumer complaint in India:

Voxya is an online consumer complaint platform. It helps users to easily file consumer complaints against brands. This allows the consumer to tackle fraud and unresponsive customer service. Voxya is known for its quality and reasonably priced services.

Voxya has treated over 71,000 consumer complaints to date, with customers seeking damages of nearly 2200 crores. This illustrates that when it comes to customer complaints, Voxya is on top.

The Final Answer!

Well now you know how to resolve education complaints in India, If you can manage to handle all the work your self then great but if you don’t want to get into all of the hassles and let someone else take the trouble then Voxya is there for you.

So what are you waiting for, check Voxya now!

Trouble can come at any time, and no one can predict when it will. Do you currently find yourself in a similar situation?

Do you need to contact Delhivery right away because you’ve gotten yourself into some trouble and can’t figure out how to do so?

How to contact Delhivery Courier and Online Shipping Services?

You’ve come to the right place, so don’t be concerned. In this, article we’ll show you how to contact Delhivery in four different ways.

Option 1: Leave a Feedback

You can leave feedback instead of calling the company directly if you had a poor experience and want to tell them about it.

If you just want to let Delhivery know what you think about their service, leave feedback/review instead of calling them.

This only works if you just want to let them know and don’t have a strong urge to demand anything in return.

Option 2: Contact the Delhivery customer support

You should use the direct approach if you don’t want to provide input and instead want to contact the company directly to address your issues.

The first step should be to contact the company’s customer service department. On their websites or social media accounts, the majority of companies have contact information.

You can raise an issue on the Delhivery’s website or can chat with their representative on Whatsapp. They have listed some of the most probable problems that people and face and their solutions so before reaching out to them if your problem already exists on the list.

Option 3: Leverage Social-Media

Social media is another great way to get in touch with a business. Most companies often have separate teams in charge of their social media pages, allowing them to keep track of their customers’ activities.

Since most companies use Twitter exclusively for this purpose, it’s one of the easiest ways to let them know about your complaint. To attract the right kind of attention, you can tag the company and use the necessary hashtags.

You can also use Voxya to help you start a social media campaign. The best part is that Voxya offers this service for free!

Option 4: Send an email to the decision-makers

Emailing decision-makers is also a good way to get in touch with a company because they are the ones who make the decisions and have the authority to fix problems. One of the major flaws in this strategy is that people couldn’t find the company’s top executives’ email addresses.

Yes, finding the contact details for these companies’ top executives can be challenging. However, it’s not impossible. It will certainly take some time and effort, but if you know how to do successful internet research, you will be able to find the contact details of their higher officials.

If this seems to be too much work for you, consider using Voxya to send an email to these decision-makers, as Voxya already has the contact information for all of these companies’ higher officials.

If the Problem Persists:

If you tried everything that you could but are still not able to solve your issues then don’t worry Voxya is there for you. If you’re still unsure what Voxya is, consider the following:

Voxya is an online forum for consumer complaints. It makes it easy for users to file consumer complaints against businesses. This gives the customer the ability to combat fraud and unresponsive customer service. Voxya is known for its high-quality, low-cost services.

The Final Answer!

In this article, we saw how you can contact Delhivery. Try reaching out to the company and get your concern resolved. If you are unable to get a satisfactory solution from the company then Voxya can be your help.

Troubles can occur anytime and no one knows when exactly will the trouble come. Are you facing a similar situation now?

Are you someone who got into some trouble and has to urgently contact Go air but is unable to find how exactly you can do that?

How to contact GoAir?

Don’t worry you have landed in the right place. In this article, we will let you know 5 ways to contact GoAir.

Let’s have a look:

Option 1: Leave a Feedback

If you had a bad experience and you want to let the company know about your experience, then instead of directly contacting the company you can prefer leaving feedback.

Go Air has a feedback form on their website where you can tell about your post-travel experiences. You can access the form here.

If there were minor issues with the travel or something not that major but you still wish the company to know then let the company know through this feedback form.

Option 2: Contact the GoAir customer support

If you don’t wish to give feedback and instead you want to directly contact the company so that you can solve your issues then you should prefer using the direct means.

The very first way to contact the company should be to contact the customer support of the company. Most of the companies add their contact details on their website or their social media handles.

Go air has also added all of their contact details on their websites. To contact their customer support you can use the following phone numbers: 18002100999, +912268968300

If you wish to seek any kind of refund then GoAir has provided a separate email ID for that purpose. If you wish to seek a refund you should email Go air with your PNR details to feedback@goair.in.

Option 3: Leverage Social-Media

Social media is another one of the best ways to contact a company. These days most companies have separate teams to operate their social media profiles so that they can track the behavior of their customers.

Twitter is one of the best platforms to let the company know about your complaint as most of the companies are on Twitter for this purpose only. You should tag the company and use the right hashtags so you can get the right eyeballs.

You can also use Voxya for starting a social media campaign for you. The best part Is Voxya provides this service for absolutely free!

Option 4: Send an email to the decision-makers

E-mailing the decision-makers is still one of the best ways to contact a company as they are the decision-makers and they directly have to power to solve your issues. One of the biggest issues with using this method is people couldn’t find the email addresses of the top officials of the company.

Yes, finding the contact details of these companies can be a tough task. But it’s not impossible. It will surely take you some hours and good research skills but if you know how to research well on the internet then you can find the contact details of their higher officials.

If this seems like a lot of work for you then you can also consider using Voxya for sending an E-mail to these decision-makers as Voxya already has the contact details of all the higher officials of these companies.

Option 5: Grievance Redressal

If you contacted the company but you are not satisfied with their response then Go Air also has a separate team to contact.

If you are not satisfied with the company’s response you should consider contacting Ms. Nehha Bora who is the Nodal officer for Go Air. You can reach out to her using her email address – nodalofficer@goair.in.

You can also make a further appeal to appellate authority using the email address appellateauthority@goair.in.

If you have decided to contact the people on the email IDs above them make sure you are contacting them between Monday to Friday from 9:30 AM to 6:00 PM.

If the Problem Persists:

If the problem persists and you are unable to solve the issue yourself then don’t worry Voxya is always there for you.

If you have an airline complaint and you wish to resolve it then you should read this.

If you are still wondering what exactly Voxya is then:

Voxya is a consumer complaint forum online. It helps users to easily file a complaint against the company. This allows the consumer to tackle fraud and unresponsive customer service. Voxya is known for its quality and reasonably priced services.

So far, Voxya has dealt with over 74000 complaints and customers have demanded damages of about 2200 crores. This demonstrates that Voxya is driving the game!

The Final Answer!

In this article, we saw how you can contact GoAir. If there’s an issue that you are not able to solve yourself then read, How to resolve airline complaints in India.