1. What is BookMyShow?
2. Most Common Issue Reported for BookMyShow Complaints
3. How to resolve BookMyShow complaints?
   • Customer Care
   • Social Media
   • Online Consumer Forum
4. How can I file a BookMyShow complaint at Voxya?
5. How Voxya help in resolving BookMyShow Complaints?

What is BookMyShow?

BookMyShow is an online platform that allows users to book tickets for movies, events, plays, and activities and indulge in several other fun events happening near you.

BookMyShow is an aggregator service for the entertainment industry whereby we can assist you with information and ticketing for movies and various other events across many cities all over India.

Through its “BookMyShow” mobile application and website (“BMS Platform”), Bigtree provides a User with the ability to purchase and/or reserve tickets for cinemas, plats, concerts, sports events, etc throughout India.

Most Common Issue Reported for BookMyShow Complaints

Some most common issues reported for BookMyShow complaints are given below:

• A refund not given or initiated by them
• Charged excess amount or taking internet handling charges
• Amount deducted but ticket not booked
• Offer not given in spite of fulfilling all Terms and conditions

How to resolve BookMyShow complaints?

Using the following easy steps a consumer can resolve consumer complaints against BookMyShow easily.

Resolve BookMyShow Complaint Via Customer care

Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.

Customer care number: BookMyShow customer care phone number is 02261445050. You can dial this number to get answers to all your general queries. They are available 24X7.

BookMyShow customer care email ID: You can write your dispute to BookMyShow customer care email ID at helpdesk@bookmyshow.com

Resolve BookMyShow Complaint Via Social Media Channels

Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect BookMyShow’s team through social media channels:

BookMyShow Twitter Page: https://twitter.com/BookMyShow/

BookMyShow Facebook Page: https://www.facebook.com/BookMyShowIN

BookMyShow Instagram Page: https://www.instagram.com/bookmyshowin/

Resolve BookMyShow Complaint Via Online Consumer Forum

Nowadays, an Online consumer forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.

How can I file a BookMyShow complaint at Voxya?

If you’re not happy with Book My Show, you can make a complaint right now:

1. You can visit this page “File a Complaint” page and fill out the form.
2. Select BookMyShow and write your complaint according to your concern.
3. Enter your personal information to create your account.
4. Choose the best method for the redressal of your complaint.
5. Submit your complaint.

However, before registering a complaint, you should

• Contact BookMyShow customer service first;
• Keep a record of all emails and chats with customer service; and
• Gather documentation such as bills, payment receipts, and photographs to back up your claim.

How does Voxya help in resolving BookMyShow Complaints?

Voxya helped thousands of customers to find a resolution. You can take the help of voxya in raising your voice and get a resolution by utilizing our social, legal, and business network.

You can file consumer complaints very easily by going through voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via mail. This works because no one wants to show a bad image about their support. Also based on your choice we will draft and send professional legal notice to the company through registered post and it can prepare consumer case documents and help you in approaching consumers court.

What is the meaning of F.I.R?

So basically the full form of F.I.R is FIRST INFORMATION REPORT. FIR is a document containing the essential details committed of a criminal offense. It should be observed that FIR is not conclusive evidence of a crime committed by an individual It is a written document or report prepared by the police based on any criminal or cognizable offense. This report is based on the information provided by the victim or any other person on behalf of the victim. FIR is the start point for an investigative process for a specific crime. A cognizable offense can be reported by anybody (who suffered from it) to the police in written or oral form. Even in some extreme cases, a victim can also report an FIR through a telephone message or can file an FIR Online.

What is the Importance of filing an F.I.R

There are lost of importance of filing an F.I.R online some are as follows-

1. Helps to take immediate actions
2. You don’t have to go to the physical station
3. Proceed the case fast
4. No missing documents

What is a complaint and who can file it? 

A complaint is one where you want to report the commission or omission of an act that is an offence under the law for the time being in force.

Therefore, any allegation made against any individual person, organization, state authority would be a complaint.

Now the question arises as to who can file a complaint? 

The law in our country does not necessarily require us to be the victims of an incident to file a case. This means FIRs can either be lodged by the person who is a victim or the aggrieved due to a particular incident. In normal circumstances, not all complaints need to be written, a complaint can either be oral or written Alternatively, an FIR can also be filed by a person who is not directly involved in the commission of an offence, nor is affected by it, but has witnessed it. Therefore, merely a witness to the commission of an offence has the locus standi to file a complaint, even if the actual victim does not. 

How to present content in FIR?

An FIR contains the following things:

• FIR file name
• Name of the victim, or name of the person who is filing the complaint on the victim’s behalf
• Description of offense (facts of the incident)
• Date, time, and location of the crime
• Statements of witness (if any)

How to file an FIR (First Information Report)?

According to section 154 of the Act Code of Criminal Procedure, 1973, the 4 step procedure is given below should be followed while filing an FIR:

• The details are written down by the police provided by the victim orally about the commission of the cognizable offense.
  
• Then, the written form of the complaint must be read by the victim or the supplier of the information or makes a complaint. It is their duty and right to read the complaint recorded by the cop carefully to avoid any uncertainty in the future.
  
• The person signs the complaint or puts the left thumb impression on the document (if he/she is unable to read and write) after reading it and verifying that the details that are recorded by the police are as per the information given by him/her. The sign is required to make sure that all the information provided by him/her is relevant.
  
• In the end, the victim must ask for a copy of the FIR. This is also their right to have a copy of the FIR without any charges.

What is E-FIR?

E-fir means to file FIR online by visiting official portable. E-FIR made the system very easy and the complaints can be filed from home.

In India, most of the population is not aware of E-FIR.

But as we all know most of the person or complainant mainly use to go or visit police station because a large no of the population lives in rural or semirural areas which are underdeveloped and most people even today not familiar with the technology.

Which states provide filing of FIR online?

The following states allow filing an FIR online by the complainants. 

• Tamil Nadu
• Himachal Pradesh
• Jharkhand
• Bengaluru city
• New Delhi
• Madhya Pradesh
• Haryana
• Odisha
• Patna city
• Kolkata city

The process of filing an FIR online in all these states is more or less similar, just visit their official police services website and search for the tab of filing a complaint or FIR online. Keep all your details ready and make sure you submit them correctly. 

Significant things to bear in mind while filing FIR:

When filing an FIR you must fill in the personal data. There will be the following options:

• Enter the name of the complainant: fill in the name of the person wishing to lodge the e-FIR.
• Enter the name of the father/mother: Fill out the name of the parents of the complainant.
• Enter the Address of the complainant: full address should be entered
• Enter the telephone number of the plaintiff: the mobile number works for the plaintiff.
• Enter the email ID of the complainant: Email-ID is relevant as you will receive a copy of your e-FIR by email for verification.

FIR information can’t be changed: You can’t change the contents of the FIR until you file an FIR. On the other hand, at any point afterward, you may give the police additional details.

Online FIR in Delhi

Step 1: Open the website of the Delhi police. 
Step 2: Fill in the details like your name, father\ mother’s name, address and email id, and mobile number.
Step 3: Submit the form. See here a detailed guide to filing online FIR in Delhi.  

How to file a fir online in New Delhi?

• Step 1:  Go to the official website of the concerned police station. The concerned police station will be depended upon the place of incident you want to complain against. A simple Google search will give you the official website of the police station.  (For example: For Delhi Police, visit the Delhi Police official website https://delhipolice.gov.in/).
  
• Step 2: Generally, on most of the police websites, on the home page there will be an option, “Service”. Search for the tag and click on it to move further in filing your complaint. 
  
• Step 3: Once you click on the Services tab, there appears a drop-down with many options These are the different categories of cases. Depending upon the nature of your complaint, select the category which fits you best. 
  
• Step 4: Once you select the appropriate category, you will be redirected to a new page. Here, you must fill in the details based on the nature of your complaint. Then click the Search/Submit tab. Be very careful with the details and re-check them before submitting them.
   
• Step 5: If you have filled in all the details and submitted them, you will receive a copy of the FIR via an email at your registered email address. 

What can you do if your FIR is not registered?

It is illegal to not register an FIR. The remedies available are:

1. You can meet the Superintendent of Police or other higher officers like Deputy Inspector General of Police & Inspector General of Police and bring your complaint to their notice.
   
2. You can send your complaint in writing and by post to the Superintendent of Police concerned. If the Superintendent of Police is satisfied with your complaint, he shall either investigate the case himself or order an investigation to be made.
   
3. You can file a private complaint before the court having jurisdiction.
   
4. You can also make a complaint to the State Human Rights Commission or the National Human Rights Commission if the police do nothing to enforce the law or do it in a biased and corrupt manner.
   

What is the next step after filing an FIR?

The police conduct investigation, which may include arrests. Once the investigation has been concluded the police will record all their findings in a Challan or charge sheet. If it is deemed that there is enough proof on the charge sheet the case goes to court.

On the flipside, after their investigations, if the police conclude that there is not enough evidence or proof that a crime has been, committed they can close the case after justifying their reasons in court. If the police decide to close the case, they are bound to inform the person who filed the FIR of their decision.

Hope this article will help you to file an FIR online. If you are looking for a solution to the consumer complaint then you can file a complaint now!

Every year around 25 lacs Indians migrate overseas, which is the highest annual number of migrants in the world. Currently there are more than 30 million NRIs residing outside India. Being NRI and facing legal issues is a complicated matter and there are very limited resources to get help.

Voxya understands the constraints of non-residents and people of Indian origin as they can not travel back and forth to India. Further they have limitations of time and resources to pursue legal matters in India.

Many times these non-resident Indians are buying on behalf of their families in India and it becomes a nightmare if something goes wrong with the product/services they bought for their family. No one is available in India to fight for justice on their behalf and their family members are not ready to take legal action.

In all these situations Voxya’s consumer forum platform comes to rescue. Voxya is a unique platform, helping NRIs across the globe to resolve matters relating to consumer disputes in India. In this article we will see how Voxya helps NRIs to fight for their consumer rights in India.

Talk to a Lawyer

If you are not sure about your rights as a consumer, then it is advisable to talk to a lawyer in India who can guide you regarding Consumer Protection laws. Voxya provides a very affordable and convenient service wherein you can request a call back from a lawyer in India in just Rs.499 only.

If you have an active Indian phone number working in your country of residence then you can easily receive calls from a lawyer in India. However, if you do not have an Indian phone number then Voxya lawyers can even call your WhatsApp phone number for a seamless audio call.

Start Social Campaign

Once you are aware of your rights and have some direction to move forward, you can try using Social media to raise your voice against brands in India. This works as long as you are active in Social media and have shared your concern tagging the brand and your close friends & family.

But if you are unable to get any resolution then it’s time to use Voxya services to get some serious help.

File a Complaint

Visit Voxya.com and you can easily file a consumer complaint against the brand online by using Voxya platform. The process is very easy and it takes less than 5 minutes to file a complaint. You are completely free to use either Voxya website or Voxya mobile app to file a consumer complaint against companies.

You can download Voxya mobile app here: Download Voxya App

However, the mobile app provides a convenience to speak and voice record your complaint by using the microphone of your mobile device. You would be required to provide complaint details along with evidence like invoice, payment receipt, picture, email screenshots etc to prove your point. But do not worry if you don’t have evidence ready as you can even attach them later after filing your complaint.

While filing a complaint, you will be given options to choose for receiving appropriate services from the Voxya legal team. Select sending Legal Notice and Case Document preparation in order to take legal action against the brand. As Voxya fights on your behalf so you would be required to verify your identity and provide your permanent address to take legal action.

Send Legal Notice

Once your complaint is filed, the Legal team will prepare a Legal Notice and it will be sent to the opposite party in hard copy via registered post. You will also receive a copy of the Legal Notice at your address if you have opted for it. You would wait for 30 days after sending the notice so that they can resolve the matter.

File a Case in Consumer Court

If you do not get any resolution or response from the brand then the next step would be to file a case against the brand in Consumer Court. Generally speaking filing a case in Consumer Court is very easy and it does not require any lawyer. But since you are not available in India so in your case, you would be required to hire a lawyer in India who can file & fight case on your behalf.

Also you should have some relatives or friends in India to provide Power of Attorney to file your case. The good news is that you need not search for an experienced & affordable lawyer in India because Voxya can connect you to the appropriate lawyer in its large network of lawyers. The lawyer will be there to help you in filing and fighting your case till you get a decision in your case.

It generally takes some time in getting justice in the Consumer Court but that should not stop you because even if your case runs for 2 long years then too you will get interest on the money which you are claiming. Of course much depends upon your case details and the Court but there are chances of getting appropriate monetary compensation for time & efforts spent on case, apart from covering your legal expenses.

So, if you are a non-resident Indian wanting to take legal action against some brand in India, File a complaint today.

You can also Download Voxya Mobile App to file a consumer complaint with a voice record option!