As per the analysis of the consumer complaint portal, there are many consumers who filed Samsung complaints and looking for a solution for their complaints against Samsung India.
Most Common Issues Reported against Samsung
The most common Samsung complaints online are as follows:
- Faulty washing machine by Samsung,
- Compressor replacement complaint pending,
- Faulty AC delivered by Samsung,
- The ticket closed twice without resolving the issue,
- Misleading brand labels and unfair selling practices,
- Fridge cooling issue and not working properly,
- Defective stabilizer installed by Samsung,
- Wrong product delivered by Samsung India,
- Bad product delivered and not satisfied with the product given by Samsung, etc.
How to resolve Samsung complaints?
A consumer can follow these easy steps to resolve consumer complaints against Samsung easily.
Resolve Samsung Complaint Via Customer care
Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by Samsung, you can raise your concern with the Samsung customer care team.
Samsung Customer care number: Samsung customer care phone number is 1-800-5-726-7864 and 1-800-40-726-7864. Samsung Consumer Care agents are available 24 hours to support you.
Samsung customer care email ID: You can send your complaint at Samsung customer care email i.e. support.india@samsung.com and servicehead.in@samsung.com.
You can visit with the following link to contact Samsung directly: Contact Samsung
Resolve Samsung Complaint Via Social Media Channels
Social media is a very powerful channel for every company to build its online reputation. Also, contacting or addressing consumer complaints becomes easier using social media channels. If you are having Samsung complaints, you can connect with the Samsung team through below social media channels:
Samsung X (Twitter) Page: https://x.com/samsungindia
Samsung Facebook Page: https://www.facebook.com/SamsungIndia
Samsung Instagram Page: https://www.instagram.com/samsungindia/
Resolve Samsung Complaint Via Online Consumer Forum
Nowadays, an Online consumer complaint forum has become the most popular option to publish your consumer complaint against a company and get resolution of in your disputes. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to raise voice and get justice. You can file a complaint on these consumer complaint websites to get a resolution in your consumer complaints. If you want to take legal action against the company then Voxya is the best option for you as it is very affordable and convenient.
How can I file a Samsung complaint at Voxya?
If you’re not happy with Samsung, you can file a complaint right now:
- You can visit “File a Complaint” page and fill out the form.
- Select Samsung and write about your complaint.
- Enter your personal information to create your account.
- Select the resolution you want for the redressal of your complaint.
- Submit your complaint.
However, before registering a complaint, you should
- Contact Samsung customer service first;
- Keep a record of all emails and chats with customer service; and
- Gather documentation such as bills, payment receipts, and photographs to support your claim.
How does Voxya help in resolving Samsung Complaints?
Voxya helped thousands of customers to find a resolution. You can take the help of Voxya to raise your voice and get a resolution by utilizing our social, legal, and business network.
You can file consumer complaints very easily by going to the Voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via email. This works because every brand loves to resolve customer issues to build positive brand image online. Also based on the options you selected, we will draft and send professional legal notice to the company through registered post and will prepare consumer case documents to help you in approaching consumer court.
If you do not get any resolution in your complaint, Voxya can also help you in filing a case in Consumer Court through an experienced consumer forum lawyer.
However, if you want to do-it-yourself, you should check our free online Consumer Court Guide which provides every detail to fight for your consumer rights. This guide is also available as paperback book which you can buy from Amazon and Flipkart.
If you are looking for legal advice to resolve Samsung complaints or any other Home Appliances Complaint then Talk To A Lawyer now!