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Amazon India - amazon sold me fake product

Sanjeev Ghosh filed complaint against Amazon India on Jul 21, 2022

On *th July'** I ordered a WACOM One CTL-*** *.*inch x *.*inch graphics tablet on Amazon by paying ****/-.
On **th July'** Amazon had send me a ***/- worth children's LCD tablet.
Since then I have been following up with Amazon but they are refusing to solve the issue. I have escalated in the Twitter. Amazon has told me they can only help in email. In email they say that they are waiting for an update. It has been ** days. They have no update on this fraud. They have never initiated to deliver me the right product not tried to refund me.
Please help me to get their attention and get the product that I paid for.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Amazon India

561

Total Complaints

188

Total Resolved

33.51%

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