Vodafone India
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Complaints
Vodafone India - to activated the service Closed
A month back moved to Vodafone from Airtel. With Airtel outstanding , Vodafone blocked my phone services which is fair but after paying to Airtel outstanding and sharing payment evidence to Vodafone, Vodafone is saying that service will be rest...
May 24, 2024 by Shaim
Vodafone India - Harassment by deactivate by IR and add in current bill Open
I sent below email to Vodafone on *th February **** "I am using mobile number since many year and never changed to plan from Vodafone to JIO. I got multiple time calls from JIO for best international calling plan but never changed. JIO c...
Feb 16, 2024 by Amit
Vodafone India - Vodafone asking for bill payment after 4 months of returning sim to vi store Closed
So I took a postpaid sim from Vi for * weeks in March, **** as I went to Kashmir. And then after * weeks I went to vi store and told them to deactivate the sim, they told to pay for March **** which was Rs ***. I paid the amount in cash and ...
Jul 31, 2023 by Debdoot Sen
Vodafone India - Charged international roaming charges incorrectly Open
I have been a customer of Vodafone for the past ** years. In these ** years, not even a single time I missed making payment on time. I placed a request to activate international roaming in April ****. BUT IT WAS NOT ACTIVATED and I suffered...
Jul 06, 2023 by VenkataKrishna Muvva
Vodafone India - Deficiency of services Closed
Bill amount paid and services disconnected...
Feb 16, 2023 by Fatima castellino
Vodafone India - Port request not fulfilled Closed
I have requested for port out from Vodafone idea to Airtel on **/**/****. A message is sent by the VI that it will be fulfilled by **/**/****. But they extend the deadline by **/**/****, Citing that it is holiday on **& **. My plan expired on ...
Jan 16, 2023 by Ayush Gupta
Vodafone India - Vodaifone not supporting with past bills Closed
I am with vodafone from past **+ years, holding * SIMs. Presently migrating to different subscriber. Requested for past * months bills. No support from Vodafone. Earlier used to receive soft copy of mails regularly, on moving to family plan ,...
Jan 04, 2023 by Srinivas Magaji Gundu
Vodafone India - International Pack not working Open
I HAVE SUBSCRIBED FOR INTERNATIONAL ROAMING ON **TH OCTOBER FOR ** DAYS FOR THAILAND. ISSUE ARE MENTIONED BELOW *. INTERNET WAS NOT WORKING PROPERLY. (*G AVAILABLE). IN THAILAND *G IS AVAILABLE EVERYWHERE. *. VOICE CALLING IS TOO LOW ...
Nov 15, 2022 by SANDEEP JENA
Vodafone India - Fraud Text message Closed
Hi, I wanted to Port my Vodafone number and i already did formalities for that but I received a call from Vodafone customer care. The call was picked by my brother and informed that we are sending you a text message regarding your Port number ...
Nov 10, 2022 by Parul Sharma
Vodafone India - Wrong Recharge For Airtel Sim Closed
I made a wrong Vi recharge of **** (international plan) for my Airtel number. How do I get back my refund for this ? ...
Oct 27, 2022 by Omkar
Vodafone India - No Network outside Delhi and rude unhelpful customer service Closed
As soon as I leave Delhi to any other state, my Vi number stops working. I cannot make or receive calls or use Data. I complained to Vi customer care over the phone, went to the store, complained to their twitter but no one has resolved the iss...
Sep 27, 2022 by Narendra Nath Pandey
Vodafone India - POOR SERVICE ON INTERNATIONA ROAMING Closed
I had taken international package of Rs ***/- (* days) on **.**.** on my Vodafone no ********** while travelling to USA from **.**.**. However after coming to USA I found that neither I can make calls nor I receive calls from India. Immediately...
Sep 27, 2022 by SUHAS GOVIND BAJI
Vodafone India - Unable to use my Vi Balance Open
I had converted my PostPaid Vi number to Prepaid. During this while clearing my postpaid bill, I had paid *** more as the store lady asked me to. Then this got credited to my Vi Balance(ideally it should have been sent to my bank account). ...
Dec 17, 2021 by Ganesh Pai
Vodafone India - Recharge issue Open
I have recharged if Rs ***/- package.. money has been deducted but my mobile is still not recharged and then again I recharged of Rs **/- again it didn't recharged.. I am your very old customer please kindly look into the matter and help me as ...
Oct 26, 2021 by Shaista Parveen
Vodafone India - Extra bill on postpaid sim Closed
Firstly i ordered i new of vi postpaid,and they on call said that u will not be charged for the usage for * months.but on the first day they have sended me the bill and forcing me to pay. And i have even complain for the bill before that but t...
May 19, 2021 by Abhishek Maurya
Vodafone India - Failed recharge with no refund Open
I did a recharge to my mother's number using Vi app on **.**.****. The recharge failed but amount was deducted from my account. Message came as refund will happen within * working days. But this is the **th day. No refund yet. Complaint registe...
Apr 14, 2021 by Anju Elsa Pius
Vodafone India - Not allowing to port out Open
They have blocked all the users from sending message at **** which is used to generate the upc code and since they have blocked me fr sending message at **** I'm unable to generate UPC and hence not able to port out and neither they are resolvi...
Mar 16, 2021 by Kanishk Agarwal
Vodafone India - Incorrect billing charges Closed
I have port my number from Vodafone to Airtel and paid the bill as received while leaving them. I have been using Airtel for last eight months and now suddenly they have stopped my services. They given me the reason that I have not paid my bill...
Sep 08, 2020 by Pradeep Sharma
Vodafone India - Activation of service without consent Closed
Couple of services were activated to my vodafone prepaid number without my consent: *. Nazara worth **/- *. Caller Tune worth **/-.When I reached out to the customer care they said they are not sure of this Nazara and on the second one (calle...
Sep 04, 2020 by Neha Singh
Vodafone India - Harassment Closed
Vodafone company is harassing me everyday to pay the bill of another number of an unknown person. They refuse to rectify the error and harass me daily...
Aug 05, 2020 by nandita dalal
Vodafone India - Sim Deactivated without proper intimation in COVID lockdown Open
I have done recharge for *** but Sim got deactivated without even making a proper call to the customer in COVID lockdown. Customer care is not responding. Now I have to recharge another number which is additional charges to me. Due to the sudde...
May 01, 2020 by prabhu
Vodafone India - Vodafone services disabled Closed
Hello, I am writing on behalf of my wife here. she had been using vodafone services (bangalore) for past ** years. and recently we shifted to the UK for short term. Her vodafone services has been not functioning since last september ****, ...
Apr 20, 2020 by Shahnaz Chitroda
Vodafone India - The Recharge showed successful but was not provided by the company Open
I have recharged via paytm on my Vodafone number ********** for rupees **. I got the message that recharge is successful and it gives me *.* paise per second on all local/national calls for ** days. But I was not being able to call anyone and t...
Feb 21, 2020 by BIJOYA BAGCHI
Vodafone India - Network issue from last 6 months Closed
Inspite of multiple follow up and complaints, Vodafone is fail to provide me a proper netwok to make and receive calls. They are continually charging me bills every month and making falls commitments and making me fool.. Need to take strict...
Dec 12, 2019 by Yash Kapoor
Vodafone India - Connection not working disconnected barred Open
I would like to inform my Vodafone No. on Dated **-**-**** disconnected while the last date of my bill payment is **-**-****. My Vodafone mobile number disconnected because of my previous operator airtel bill rupees ***.**/-. It is wrong. My la...
Aug 29, 2019 by Gaurav Ambesh
Vodafone India - Vodafone india luring customers from other operator by offering fake cheap plan Open
Hi Team, I received call & message from Vodafone team to port to Vodafone from Airtel at relatively cheaper cost i. e ***/- For which they came & took my docs & ***/- too saying it would be adjusted in the next month bill. When i joined Voda...
Aug 21, 2019 by Pranav Tripathi
Vodafone India - Recharged money taken Open
Sub: Vodafone has taken money without my permission. Caller tune is automatically activated on **-**-****. On **-**-**** my outgoing service was deactivated then how they can take my ₹** without my permission and activate caller tune for ** d...
Aug 18, 2019 by Kathirvelu V
Vodafone India - Call drop down problem Open
I am using Vodafone connection for the last * years. But for the last one and a half month, I have been facing call dropping problem many times. Because of call dropping problem, I lodged my complaint against Vodafone to national consumer helpl...
Aug 05, 2019 by Raman kumar
Vodafone India - Refund from vodafone Open
My company was recharging my vodafone prepaid amount for **** rupees per month. Now my total prepaid balance is *****. Network quality of vodafone in my area is very poor so i want to port the number to other provider but vodafone saying if i p...
Aug 02, 2019 by Anshul Kansal
Vodafone India - Vodafone number not working properly Closed
For the past six months my vodafone number ********** is not functioning properly. Neither calls nor data connection is there. There is no response while complaining on the same. Today one of the executive from Vodafone called on this number...
Jun 18, 2019 by Mohaun Duraiswamy
Vodafone India - Refund of security deposit Open
I have ported pre-paid to postpaid in **** [my mobile number +**- **********) Mumbai] at the time of porting pre-paid to postpaid, I have paid Rs ***/- as a security deposit (Refundable). (deposit receipt attached). Response from the Vodafone...
Jun 13, 2019 by Chet Ram
Vodafone India - Refund not received Closed
Really the worst experience with Vodafone. Complain of service registration no: ********* is still not resolved. Promised to resolve by **nd March. Visited Vodafone store and called customer service a lot of times. But Vodafone is pathetic. St...
May 16, 2019 by Niteen Sonawane
Vodafone India - Unnecessary mobile balance deducted Open
Whenever recharge my Vodafone number always deducted balance. Last time I logged complain by Vodafone customer care and they informed these issues will not repeat in future. But now I am facing again. Kindly look into this ASAP....
May 14, 2019 by Ahmar Akhlaq
Vodafone India - Sim safety issues Open
On **th and **th, March within * to * hours of duration international call has been done to France which I have not called. My number is ** years old number and I have never called to this country as I have my official number and I do from that...
Apr 22, 2019 by Harneet
Vodafone India - Refund not provided Closed
Type Prepaid. Complaint no raised with Vodafone **********. My data internet is not working plus getting issues in calling in the network. I contacted the company they responded by saying there is a network connection problem in my area and sho...
Apr 22, 2019 by Ayush
Vodafone India - Service terminated without any warning Closed
My Vodafone expiration date was **** so I had my Vodafone number connected with my bank account. Recently I had network issues with Vodafone and suddenly during making an online payment the Vodafone network was terminated, due to not being able...
Mar 27, 2019 by Rameez Reza Alam
Vodafone India - Postpaid to prepaid transfer rejected Closed
This is to bring your notice that I have been using Vodafone postpaid number, Punjab circle since last *-* years. Now due to some reason I need to convert my connection from postpaid to prepaid. I have visited Vodafone store at phase *B* Mohali...
Mar 01, 2019 by Amitoj Singh
Vodafone India - Insurance repudiated without proper redress Closed
The instant complaint has been filed by the complainant seeking damages of Rs. *,**,***/- (Rupees One Lacs Eighty Thousand Only) along with **% p.a. towards insurance claim of the damage to my mobile device (Apple iPhone * *** GB) and additiona...
Feb 27, 2019 by Brijesh Yadav
Vodafone India - Mobile bill exceeded credit limit Closed
This is in regard to my Vodafone connection that I have been using for ten years now. ISSUE: I was nowhere explicitly informed that bill can exceed the credit limit, it's not in the app and neither the call centre executive informed the same. U...
Feb 23, 2019 by Deepak Suneja
Vodafone India - Recharge failed Open
Dear sir, I recharge on **.jan. **** of *** RS. But recharge failed and the amount deducted from my bank account. They are not refunding my money. I complained about ***, *** email on vodafonecare.guj@vodafoneidea.com. I also complain on social...
Feb 19, 2019 by Satish savjibhai makwana
Vodafone India - Calling and internet Open
Calling nahi ho pa rahi hai or internet bhi use nahi ho pa raha hai ** january ko recharge karwaya *** rupees ka * month ke liye kabhi kabhi call lag jati hai......
Feb 11, 2019 by Bantee
Vodafone India - Wave of penalty in Vodafone bill Closed
Payment of my two Vodafone number were deducted from my bank account through ECS since four years, but from the month of November **** some problem occurred regarding this ECS, and the payment was not cleared from bank, this matter was not stat...
Jan 28, 2019 by Rabi Kumar
Vodafone India - Mobile portebility Closed
I want to port my number from vodafone to bsnl .but vodafone not leting me do it .they deducting my acount but massage sending is always failed.i complaint in customer care but no action has been taken yet. ...
Jan 19, 2019 by Tonmoy mukherjee
Vodafone India - Regarding Wrong Information Provided so My Vodafonbe Balance Debit Rs.244 Closed
Name of the Company :VODAFONE Mobile No / landline No: ********** Connection Name : Sachin magar Recharge amount : ***/- ********# Type :Prepaid Problem details : As per the consumer he has a Vodafone company in witch The customer called to th...
Jan 09, 2019 by Sachin Magar
Vodafone India - Wrongful deduction of balance Open
I’ve been charged International roaming rental of Rs.** on my prepaid vodafone number on **th Dec. however, *) I did not activate international roaming on my connection. *) I did not make any outgoing call, sms or ussd, receive any incomin...
Dec 20, 2018 by Kunal Palkar
Vodafone India - Fraudulent service Closed
I have complained many times regarding call drops & no network issue at my home to the customer care but they didn't shown any concerns and pity about my problem. They even torture me mentally many a time.Now they're blocked my number and I can...
Dec 18, 2018 by Wazidd Ahmed
Vodafone India - Roaming charges more than 2.7 times the preset credit limit Open
While roaming internationally in Jordan in November, **** (**-**), there was inadvertent switching on of data roaming on my Vodafone sim card (this was used as a spare sim due to the lack of a roaming pack for this particular country) due to wh...
Dec 18, 2018 by Aditya Parekh
Vodafone India - Vodafone charged wrongly twice in name of Internet usage Closed
Vodafone wrongly charged me twice, first month they give **** bill by saying **** Rs one time charged without informing me , now after complaint they refunded the amount in name of technical mistake. Now again this month give **** RS bill in n...
Oct 21, 2018 by gourav
Vodafone India - Network issue Open
I doesn't get *G Internet speed even am paying for for same, can hardly get *G speed , called twice in customer care (on ** Aug) & alredy sent * mails ( between ** Aug to ** Sep) but not getting proper answer from them.I've paid *** Rs for Voda...
Sep 12, 2018 by Joshi Ishan paragbhai
Vodafone India - My rs 750 from my main balance taken away by company Open
We took unlimited pack of Vodafone for ** days which was about to expire in midnight of **th Aug but before that in the morning itself we gave renewal request, authorised them for amount deduction from our main balance, request acknowledgement ...
Sep 11, 2018 by Ramavtar radheyshyam Dalmia
Vodafone India - Worng information provided, so want refund. Closed
I have been Vodafone customer since long my name is Manoj Shah. My mobile number is **********. Last month on *th Aug -**th Aug **** when travelled to china i took Vodafone *** per day pack in which I was told that I will get *G and *G Data roa...
Sep 05, 2018 by Shah Manoj Bhupatrai
Vodafone India - Vodafone Postpaid Bill Cheating Open
Recently I've ported out from Vodafone to other provide. I was enrolled under base plan of Rs.***/- per month. At their end vodafone enrolled me in Rs.*** per month plan and provider discount of Rs.*** entry month to make it Rs.*** per month. ...
Aug 11, 2018 by Narendra Kumar Verma
Vodafone India - Overcharged bill by the Vodafone India Open
Overcharged bill by the Vodafone company and fir which they even not having any record fir the same. I have paid bill of **** on *th july and as they blackmailed that they will stop service. Still so many times i have called but they couldn't e...
Jul 19, 2018 by Dr. Ankur Singh
Vodafone India - Port from aircel to Vodafone Open
I've requested to port my Aircel number to vodafone on **th april **** at vodafone mini store ( Vasundhara enclave - delhi -******) advisor name(Amit) took Rs.*** as a security amount for porting. However, there were no charges for porting. als...
Apr 25, 2018 by vinod
Vodafone India - Internet Issue not resolved by Vodafone India even after 1 month Open
Hi, I had bought vodafone *G MIFI R*** Hotspot on **st Jan **** and registered a complaint on the same day for experiencing poor connectivity and speed and * or * days later registered one more compliant now they played a trick they automatica...
Feb 18, 2018 by Benjamin Paul
Vodafone India - Amount deducted without consent Closed
Dear Sir my mobile number is **********. There was Rs *** in my prepaid account (that was returned by vodafone after conversion from postpaid to prepaid security deposit) which has been debited without my consent for using *** mb data as per th...
Dec 10, 2017 by Neeraj Pandey
Vodafone India - Incorrect Bill Open
Respected Sir/Madam, I have been charged additionally by vodafone India and I have requested several times to provide the sufficient details form vodafone, but I haven't received any further response from vodafone. I was charged ****.** rupees ...
Nov 03, 2017 by Naveen Jinna
Vodafone India - Bad Customer Service and Mental Harassment Closed
I have a postpaid connection of Vodafone.You can convert your postpaid connection to prepaid connection after ** days.I want to migrate in Vodafone prepaid after * months.I visit Vodafone Store from last **-** Days.They told me this time backen...
Nov 02, 2017 by Mahavirsinh Chhasatiya
Vodafone India - Vodafone is mentally torturing !!! Open
I ported out from vodafone and started using Rel jio due to downfall in sla of vodafone and good connectivity of jio, I used to get a lot of call from Vodafone to return back with offering tempting offers, I refused many times then after some p...
Oct 07, 2017 by tanuj abrol
Vodafone India - Frod Internet services Open
On **th September, **** I recharged with ₹*** to get Internet service of *GB *G/*G data with a validity period of one month from Vodafone India.But on **th September,**** after using *** MB of data , I got a message from Vodafone India saying...
Sep 30, 2017 by Kartik Suresh Huvannavar
Vodafone India - False internet plan promised and wrong internet plan activation Open
I had a talk with your customer care executive on *nd September **** at *:**pm regarding my internet packs and offers related to the same. After a long to and fro conversation I and my wife was offered the following plan - *. * GB per Day. ...
Sep 20, 2017 by Deeksha Makhija
Vodafone India - Payment issue Closed
I'm a postpaid user of Vodafone India. I made my bill payment twice through Vodafone App (online) but, my money got deducted and haven't got Recharged. I have made lot of complaints Online, went to the Gallery, submitted my Bank statements, als...
Sep 05, 2017 by Rajol Tavade
Vodafone India - Vodafone is not converting my postpaid sim to prepaid Closed
It's been ** months since I am continuously giving request to convert my sim from postpaid to prepaid but still their is no any response from Vodafone. There store don't listen they just keep on giving time ...
Aug 30, 2017 by Akash Verma
Vodafone India - Service not provided Closed
Vodafone is least bothering about my network coverage issue. I recharged with *** and I could not use it. Because, I am not availing the network coverage. It has also barred me from calling them too through customer care portal. Few days before...
Aug 21, 2017 by Balaji
Vodafone India - Recharge of 3g data got 2g services Closed
I have to send an urgent quotation to my dealer but due to *g internet I can't able to send it, because of that my *lakh rupees deal cracked . ...
Jul 23, 2017 by Abhishek kasana
Vodafone India - Tariff plan not activated Open
My Vodafone number **********, This number is registered with Vodafone app.While browsing the plans i found *** Bonus pack with unlimited calling(***Cap) & *GB/day internet for ** days validity in My Vodafone app and i recharged *** rupees from...
Jul 07, 2017 by Aftab Ahmed Mulla
Vodafone India - Long adverts during calls to subscriber Closed
on calling vodafone subscribers before the call is connected a long ** second advert is played. This delay has been a cause of me not being able to reach my family in case of an emergency....
Jun 27, 2017 by Pavitra Shukla
Vodafone India - Balance deducted wrongly Closed
I have been using vodafone connection **********. On **-**-**** my rs ** balance was deducted allegedly. When I called them on *** and told them the same and asked them to refund it then they refused immediately saying that you have called an i...
Jun 21, 2017 by Love Kamboj
Vodafone India - Recharged amount not recieved Open
i was tried to call to home from my office using vodafone. then i received that i have no balance in my account and i checked my balance account. there they show recharge ** for full Talktime , then i recharged, but i dont recieved any amount. ...
Jun 14, 2017 by Fuhad Ali
Vodafone India - Balance deduction everytime Open
Vodafone is a disgusting company. I had a scheme of unlimited local + std calls and * GB *G/*G internet per day. Every day when I finish my internet pack(as per vodafone messages say) balance deduction starts. they didn't even care to notify me...
May 27, 2017 by satish devayatbhai hadiya
Vodafone India - Complain against Vodafone customer service. Closed
I had *gb/day for ** days after recharging with ***. Yesterday, my balance got deducted after which I called the customer service and the guy I was talking to he was aware that I have a *** recharged on my phone. Still advised me to send text ...
May 23, 2017 by Ravi Kumar
Vodafone India - Over Billed even after not used services Mobile no 9920484444 Open
pavanneet s ghai +************ (only on whatsapp) +*********** (only on voice and sms) i changed myplan to my op advantage and added international roaming from vodafone Koper Khairne, navi mumbai, maharashtra, india store, i was told by exec...
May 15, 2017 by pavanneet s ghai
Vodafone India - False Billing Closed
From last * months, when I entered to postpaid serivces of vodafone, I am getting the false bill saying that I have activated the services through the browser, which is informed to me on the regular basis through sms, Despite I am not using the...
May 13, 2017 by Gaurav Sinha
Vodafone India - Deducted my vodafone main balance 30rs Open
It is hard to explain everything but in short it is totally fraud like if I am dialing Vodafone customers care number to contact for assistance on different number ***,***,****,*** to do complaint ( I was getting a FLASH message frequently for ...
May 07, 2017 by Prashant Kumar
Vodafone India - Money deducted from prepaid balance Closed
Sir I had last recharged for Rs *** on my vodafone prepaid no Vodafone is stealing money from my prepaid balance repeatedly by deducting money by sending sms that some service is active on my mobile and they have deducted money for that serv...
Apr 26, 2017 by Suresh
Vodafone India - Excess Payment NOT refunded Open
Hi Sir, This complaint is regarding the harassment I faced from Vodafone customer care. I recharged my Mobile No.********** on *st of April. I accidentally recharged of **** Rs while my bill was only *** Rs. I talked to the customer care and...
Apr 26, 2017 by Virendra Kumar Bharti
Vodafone India - Message not send by my Vodaphone sim Closed
I purchase a Vodaphone sim * Month ago. I am trying to send text msg but they couldn't send to anyone. I m trying to contact Vodaphone customer care but they couldn't give me proper response.they didn't resolve my issue They hold & cut my ...
Apr 25, 2017 by Deepak kumar
Vodafone India - Vodafone activated services without my consent Closed
Vodafone activated * services without asking me anything & deducted the amount from my account. After making complain over twitter they deactivated those services & credit back the amount in my account. But, when I asked how those services acti...
Apr 17, 2017 by Suresh Kumar Majhi
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