Pizza Hut
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Complaints
Pizza Hut - Money Deducted No Order Given Closed
I have given online order of pizza hut money is also deducted but it's not showing in app when I called customer care service they said I should wait for *-* business days for refund. Money gone no food it's not my fault for their server fault ...
Oct 27, 2024 by Bhargav
Pizza Hut - Food not delivered Closed
Shitty system no delivery since I ordered even after *hrs nor anyone in customer care responded later on raising complain got call from store manager he told that he will get it delivered later on he never got it delivered not picked up my phon...
Oct 12, 2024 by Amarshakti
Pizza Hut - Pizza order not delivered and refund not received Open
So I ordered pizza from Pizza Hut and the order got cancelled saying there was some technical issues and my refund will be given after *-* days its been * days now and I got no refund. I called the customer service , they also don't respond to ...
Sep 30, 2024 by PranavKujur
Pizza Hut - Complaint About Order Quality Open
Subject: Complaint Against Swiggy and Pizza Hut for Unsatisfactory Order Experience and Request for Refund Respected Sir/Madam, I am writing to formally lodge a complaint against Swiggy and Pizza Hut regarding an order that I placed on Ju...
Jul 19, 2024 by Ravneet kaur
Pizza Hut - Burn pizza and pasta Closed
The pizza was burnt and the pasta was also burnt and the taste was dirty. I don't have any pictures, I threw all that food in the dustbin....
May 23, 2024 by Vivek
Pizza Hut - Prepaid Pizza was delivered 2 hours late and cold cold Closed
Ordered chicken supreme pizza, and the order came ** minutes late. The payment was prepaid through UPI, an amount of *** rupees. According to the application, the pizza was prepared and kept for delivery for about ** minutes. Following that, wh...
May 21, 2024 by Souryadipta Majumdar
Pizza Hut - Got the bill but no Pizza Closed
I had a coupon code for Rupees ***. I had asked them to check it if the same is valid. But they said it is having insufficient balance. So I thought my friend might had used it and I came back home. On the way I received the message stating tha...
May 21, 2024 by Romario Tom
Pizza Hut - Package not deliverd Closed
I had ordered corn & cheese pizza yesterday but unfortunately the package was not delivered where as in the app it says it is delivered....
Apr 14, 2024 by Anita Limboo
Pizza Hut - Bad behaviour of the workers and money paid but items not delivered Closed
Talking about Pizza Hut in Haldia branch ! Ambuja city centre ! Complaining against the workers! Ridiculous experience. Money had already paid but item’s not delivered! Workers were not helping in that issue and constantly smiling on us ! ...
Mar 16, 2024 by Rupanjana Dey
Pizza Hut - COMPLAINT AGAINST DRUNK ABUSIVE DOMINANT HOOLIGAN MANAGER SHANKAR MALL LAXMI NAGAR Closed
Greetings. We are astounded to learn that a reputed brand like Pizza Hut is maintaining hooliganism and unruly store management to degrade reputable consumers. We were invited by the ignorant & rowdy store manager (Shankar) to replace our unp...
Feb 15, 2024 by Tanya Abdullah
Pizza Hut - Money got deducted Open
I placed an order from pizza hut website..money got deducted bt no order history .. please look into this...
Feb 12, 2024 by Simran Kinnal
Pizza Hut - Excess amount charged at the outlet Closed
Hi Team, I would like to report a discrepancy of pricing at one of your outlet at Kamanahalli, Bangalore. There is a huge price difference on your online platform and the outlet. I placed an order and the bill was RS. ****.**/- (Have attac...
Jan 09, 2024 by Varadaraj S K
Pizza Hut - REGARDING ORDER Closed
i was having E-voucher of *** amount, before placing the order i communicate with the customer executive for double confirmation, they told that your voucher will be acceptable you can place the order, so as per the process i placed the order, ...
Jan 02, 2024 by karan salwala
Pizza Hut - Received the wrong product Closed
I received a small pizza instead of pasta, I ordered this from magic pin app ...
Nov 13, 2023 by Nishanth Mogaveer
Pizza Hut - Money deducted but order not confirmed Closed
I placed an order from pizza hut website.. money got deducted but no order history.. please look into this ...
Nov 04, 2023 by Laxmi Chauhan
Pizza Hut - Product quality Closed
The pizza was very dry and the material was also in very less quantity. Asking for the refund ...
Oct 18, 2023 by Murtaza Rizvi
Pizza Hut - Gift voucher not accepted Closed
I have received the gift voucher of pizza hut from SBI credit card. But your store is not accepted the gift voucher. ...
Oct 03, 2023 by Jai Sharma
Pizza Hut - Pizza hut Elante mall offline order was bad product Closed
Pizza cooked not well, staff behaviour also not co-operative, and Seeking for help, Nil help received ,Brusted cheese also not cooked well ...
Aug 29, 2023 by Rana Singh
Pizza Hut - No order confirmation from Pizza Hut even after receiving money Open
Don't get order booking confirmation but money transferred to Pizza Hut on *th August ...
Aug 06, 2023 by Sukhjeewan kaur
Pizza Hut - Your employees didn t allow me to dine hear Closed
Your employees are argued with me They didn't alow to dine at here Unfortunately i meet my friend so that's why i request to ur staff just half portion can i dine at here but your staff treated me like begger I'm really fed up for this incide...
Jul 17, 2023 by Vasudevan Ramkumar
Pizza Hut - Beverage not given Open
Order no. P************* WE HAVE ORDER PIZZA under **% discount Both pizza value *** And they offered unlimited beverages order above ***/- No beverages we have got and even not provided by the sales person. Have alook and awaiti...
Jul 15, 2023 by Simran
Pizza Hut - Pizza not delivered n showed wrong status Closed
I ordered pizza online today and made payment of rs *** . I forgot to mention my flat no... I didn't get pizza but status showed it's delivered..if flat number was not there so how it was delivered and my security also don't have any entry deta...
Jul 02, 2023 by Amrita Pandey
Pizza Hut - Order number Closed
Order number ******** ordered on **th may **** at * pm was to be delivered at *.** pm as per the app but seems at *.** pm I got a call from the store that the order is delayed and that it is been prepared and would be delivered soon. Post confi...
May 11, 2023 by SUDHIR PARAMESWARAN
Pizza Hut - Taste and Quality of Pizzas Closed
Pizza crust was just like Bread ...
May 06, 2023 by Aishwarya Atakari
Pizza Hut - Refund Closed
On March **, ****, I made two online payments from Swiggy. *** *** i.e. ₹ *** in total, then I had canceled, so they have not refunded yet. Whatever you did with Swiggy....
Mar 28, 2023 by Archana vatsal
Pizza Hut - Package not delivered Closed
I had ordered a pan pizza and Pepsi bottle but I didn't receive the Pepsi bottle....
Mar 24, 2023 by DAKSHATHA R
Pizza Hut - Refund not sent Closed
Oder was placed in * of March since that refund was not sent...
Mar 19, 2023 by Shiksha Upadhyay
Pizza Hut - Hair inside the pizza Closed
I ordered two pizza from Pizza Hut on zomato. There is a hair inside the pizza ...
Mar 09, 2023 by Priyanshi
Pizza Hut - Item not received Closed
I have ordered piza and coke from Domino's and not received coke and the pizza was worst. It was not cooked properly. I am not getting an proper response from help and support from swiggy. I am unhappy to see this.If my complaint is not resolve...
Feb 25, 2023 by Jai am
Pizza Hut - Non veg delivered when order veg Closed
Called on *********** to place order and I order pizza mania combo of ***/- and one corn small pizza but I got non veg paprroni being I am guru ji follower and in my family no one eat non veg it’s create big issue not only that I throw all pi...
Feb 09, 2023 by Cheat consumer
Pizza Hut - I haven t received my order Closed
The delivery boy haven't delivered my order. He is shouting on me regarding address. So I haven't received my order. Could you please cancel my order and refund my amount. Thank you....
Dec 25, 2022 by Sowmya
Pizza Hut - Late Delivery Worst Quality Closed
Pizza Was Not Delivered On Time , Recieved Cold Pizza & Worst Quality...
Oct 24, 2022 by Shivaram
Pizza Hut - Order not delivered Open
Team, I did not get refund, could you please check? Unfortunately, your order could not be serviced and has been canceled. -Dunzo Dear Customer, order number ******** has been dispatched from Pizza Hut. T&C Dear Customer, your del...
Oct 07, 2022 by Suresh Aliyabad
Pizza Hut - Money was debited from my account but the amount is not yet refunded from their side Open
So I ordered pizza from pizza hut yesterday from the online app and was in the payment page and i paid the amount for the order but the order was not confirmed and also the amount was debited from my account and it is not been refunded yet......
Aug 31, 2022 by SHUBHAM SONONE
Pizza Hut - Order was confirmed but they are delivering and they are talking rudely Closed
I ordered a Pizza. After they are saying can't deliver and cannot refund. It will take * days. It is fraud, when I ordered it they didn't mentioned that they cannot deliver on my address. Now my amount is stucked there...
Jul 14, 2022 by Vikas Dhere
Pizza Hut - Refund not done Closed
hello, I have ordered pizza online via pizza hut app on **th may ****. After payment is done using paytm app the order got failed. i have called pizza hut customer care and explained the issue and i confirmed with paytm that the amount is credi...
May 31, 2022 by praveenkumar sekar
Pizza Hut - Pizza not delivered and refund not received Closed
We ordered Pizza for Rs.***/- from Pizza Hut, Mylapore through Pizza Hut website on **th November. Immediately we were called from the store and informed that delivery is not possible and they are cancelling the order. We will get refund in * d...
Jan 18, 2022 by T S RAMESH
Pizza Hut - Order not received Closed
Order placed at *:**...But haven't received till now ...
Jun 20, 2021 by SACHIN P S
Pizza Hut - PIZZA IS NOT DELIVERED AFTER TAKING ORDER Open
Order #******** ordered pizza *.** pmfrom pizza hut app. They promised pizza *.** pm. But don't deliver till *.**. called customer care they can not deliver pizza. All faimily waiting for an hour. They just say sorry. Point is that they dint in...
Jun 05, 2021 by PANKAJ KAUSHIK
Pizza Hut - Order not delivered Closed
I ordered pizza today and amount was deducted but order was not delivered. I tried contacting customer care number but it was not connecting me to any executive....
May 16, 2021 by Rhythm Sharma
Pizza Hut - Amount deducted but order not placed Closed
I had placed order on Pizza hut and done the payment via phonepe..I ha e the transaaction id as well, however the order id was not generated.Also when called the pizza hut customer care they were very rude and told me thats my fault.This was ve...
May 12, 2021 by Pushparaj
Pizza Hut - Want my refund Open
I had ordered two pizzas from pizza hut and paid the money through paytm upi . My money got deducted but the pizza hut app says sorry we could not place your order and i got this message in my ph no "Dear Customer, something went wrong & we are...
Apr 08, 2021 by Swetapadma Das
Pizza Hut - Food quality issue Open
I ordered two medium pizzas on **th march , the order was first of all late after that I ate like half of one medium pizza and I fell severly ill the very next day, The whole day previously I ahd not eaten anything that was from the outside exc...
Mar 31, 2021 by Krishna Nayak
Pizza Hut - Order cancelled Closed
I ordered pizza online from pizza hut vide order number ******** on Mar **th. The order was placed to the Pizza Hut RR nagar Bangalore branch. While filling up the delivery details I gave my complete address. The order was accepted after provi...
Mar 27, 2021 by Ayan Mitra
Pizza Hut - Refund request Closed
I ordered * pizza from pizza hut at *** rupees. However, the money was deducted but order was not placed. I want refund. Thanks....
Mar 03, 2021 by Ankita Desai
Pizza Hut - NON REFUND OF MONEY COLLECTED WHILE BOOKING AND NOT DELIVERED THE PIZZA Closed
I HAVE BOOKED PZZA VIDE ORDER NO ******** DATED **.**.**** . PIZZA HUT ACEPTED MY ORDER AND DEDUCTED AMOUNT BUT NOT DELIVERED PIZZA AND NOT REFUNDED AMOUNT TILL TODAY INSPITE OF REPEATED COMPLAINT ON TOLL FRRE NO. AT ***********. PLEASE LOOK IN...
Feb 08, 2021 by Bhuneshwar Mahto
Pizza Hut - Pizza not delivered Closed
Pizza ordered using their app was not delivered....
Nov 22, 2020 by Yash Sandeep Sawant
Pizza Hut - Refund not received Closed
I had placed an order of worth Rs ****.** at Pizza hut , Dombivli (E). The order wasn’ cancelled showing closed shop message and deducted my money. Hence i need the Refund back asap. Pizza hut Customer care is not helping at all even after c...
Nov 07, 2020 by Indrajit salvekar
Pizza Hut - Worst food delivery experience Open
This is very terrible to explain my experience with Pizza hut today! Order ID - ******** On the occasion of my mom’s birthday I had sent a pizza to my sister is Bangalore. I got delivery confirmed mail and message around * PM. Later my sist...
Aug 25, 2020 by Abhisek Moharana
Pizza Hut - Red chilli dry sauce made us throw the pizza Closed
We had ordered * medium pizzas one was class farm fresh pizza. In their base sauce they used so much red chilli that all you can see is chilli seeds and our throat and stomach started burning after * bites we had to throw the entire two pizzas....
Aug 20, 2020 by Tanaya Mohanty
Pizza Hut - Late delivery poor food quality terrible customer service Closed
I made a pizza, garlic bread , pepsi combo order and my order came after **-** mins. It was cold, soggy and not consumable. I called the complaint number * times. On all occasions, they told me that i will be receiving a call from some supervis...
Aug 15, 2020 by Prasanna shelar
Pizza Hut - Online order was rejected but my ac debited Closed
I trained to order a pizza from Pizza Hut website. After making final payment, my order was shown cancelled. But my credit card ac was debited . No response from Pizza Hut....
Aug 15, 2020 by Sumanta Kumar Panda
NOTE : PLEASE MY ENGLISH IS WEAK i had an order which was around *.* years back which i complaint that time itself but was not taken care of while i was new in bangalore i also almost forgot then few days back i was thinking of order from p...
Aug 12, 2020 by prince kumar agarwal
Pizza Hut - Amount deduction Closed
Amount deducted however no order placed. ...
Jul 25, 2020 by Saurabh gayal
Pizza Hut - Pizza not delivered refund awaited Open
Order number: ******** was placed during weekend lock down payment made through Credit card. No pizza was delivered as store were closed but no refund yet....
Jul 21, 2020 by Kshitij mohan
Pizza Hut - Order not taken No food Delivered But money deducted Open
My amount of ***.** was deducted from PAYTM wallet but order was not taken by the Pizza Hut application, also after calling them they only said it will get refund automatically without taking any details of the transaction. UTR : CITIN********...
Jun 21, 2020 by Aniket Wadkar
Pizza Hut - Money deducted order not taken Open
Placed the order in pizza hut app but the order was not taken and money hot deducted the ordee doesnt exist on the app now no means to contact abailable on the app such a pathetic app it is. Have been trying to reach out the customer service fo...
May 15, 2020 by Mahima Malik
Pizza Hut - Unable to find option for apply Voucher Coupon Closed
I have pizza hut voucher of **** rupees. I was trying to apply voucher after select an order. But i can't see any option for apply voucher. I tried to contact customer care and outlet but there contact no are unreasonable. Voucher last da...
Apr 28, 2020 by Sonu kumar
Pizza Hut - Wrong information given to us Closed
We ordered a pizza combo of * pizzas and starters of the amount ₹***. Because of a SBI voucher we were supposed to get ₹*** off on the order. As we asked on the pizza hut customer service, they told us that online payment could be made, and...
Dec 07, 2019 by Mamta Srivastava
Pizza Hut - Order not delivered Open
I placed order online through pizza hut app and made the payment but it got canceled due to some 'technical issue' said by their employee so my amount got deducted ...
Nov 29, 2019 by Oankar Singh
Pizza Hut - Refund not received Closed
On **st october **** I was placing an order for pizza for amount Rs ***.* but due to technical issues at the website my order was failed twice but the money was deducted. Since then i have been chasing pizza hut and they havent issued the refun...
Nov 08, 2019 by Varsha
Pizza Hut - Charged for the carrying bag Open
As I parchsed pizza for dinner in Pizza hut besides of kotak bank in nizampet.,and the service is self service while giving me the pizza They charged me for the carrying bag **/- which is they promoting their brand name is having on the bag,so ...
Oct 26, 2019 by Ramachandram
Pizza Hut - Delivery time too delayed Closed
My delivery time is too delay.... My order I'd is **********. My diliverd time is **.** But I don't receive my order *.** o clock so I cancel my order Pls refund my amount ...
Oct 25, 2019 by Mansi
Pizza Hut - Pizza delivery service denied but the amount was not refunded Open
I placed an order through Pizza Hut App on August **,****. ORDER id# ********. The Pizza store (Kammanahalli,HRBR Layout) denied service citing reason that they do not deliver to the area. I was told to place an order to nearest elements mall ...
Aug 27, 2019 by Abhishek Kumar
Pizza Hut - Amount Not Refunded Closed
I have ordered pizza from website of pizza hut and because of some address issue, the delivery guy cancelled it, I made an online payment for the same & it has been * months I still did not get my refund. I have called customer care no of times...
Aug 07, 2019 by Priyanka
Pizza Hut - Pizza not delivered Open
Placed online order for Pizzas from Pizzahut by paying RS.***/- by credit card on **th July,**** at **:**pm. Didn't received pizza till **:**pm at the time when I am writing this complaint. My wife is suffering from Dengue & so could not cook ...
Jul 27, 2019 by Vedprakash Mishra
Pizza Hut - The food packaging was totally damaged Open
The pizza was totally damaged and uncooked too. This was the second time I am complaining consecutively still no action taken....
May 05, 2019 by Sakshi
Pizza Hut - Pizza not delivered Open
I have ordered pizza yesterday at *.** pm. Till now I have not got my pizza. When called customer care they said we will arrange the callback. I got the call from the store saying that due to rain its got delay. I got * times messages stating t...
Apr 19, 2019 by Manoj Kumar S
Pizza Hut - Failed to deliver food and refused to refund the money Closed
Pizza hut failed to deliver and refused to refund the money even after so many reminders. Given below the order details : Order Number: ******* Order Time Saturday, ** March **** **:**:** ...
Apr 11, 2019 by Mahesh
Pizza Hut - Refund Open
I ordered a Pizza from Pizza Hut and Made payment through online Transaction.. but the Order shows still pending.. and My money is stuck.. and I haven't got ...refund yet. Order # ******* (Tue Jan ** ****) OR Order # ******* (Tue Jan ** ****)...
Jan 31, 2019 by Praveen Kumar
Pizza Hut - Cold food and it took over a hour to get my pizza Closed
I ordered pizza and some othings soda etc. I called pizza hut back close to an hour ,I was told the delivery guy came I told them I've been here. And he couldn't had came . Pizza hut told me that the delivery guy will be back in ** mins . **...
Jan 01, 2019 by Robert Snowden
Pizza Hut - Package not dilever Closed
I ordered pizza online at **:** am but they said that that our official timimgs are ** to ** pm so i would like to ask why they have option to deduct money after their office hours and why on their official site they do not inform their timming...
Dec 06, 2018 by Prateek
Pizza Hut - Refund not made from last 20 days Closed
I made an online payment of Rs. **** of which the transaction failed on **nd Oct, ****. Pizza Hut people said hat the refund has been made on ** Oct itself. Till now I have not received the refund, and pizza hut is not giving me any referenc...
Nov 10, 2018 by AMIR KHAN
Pizza Hut - No order placed, commitment not honored Closed
Hi, I placed the order on Nov * *:** pm however the order was not placed properly or as I was told cancelled due to a technical error. This is the second time i had to face this issue. I called and was told that there was some technical g...
Nov 01, 2018 by Shivam Singhal
Pizza Hut - Pizza not delivered but my money had been deducted Open
I had ordered pizza online from pizza hut and also made payment online through paytm wallet on **st sep **** from hydrabad location ameerpet . But I didn't get any confirmation msg from pizza hut regarding order . I had also called to nearest p...
Sep 23, 2018 by Nivedita Singh
Pizza Hut - Refund for pizza order I cancelled Closed
I ordered in error and cancelled immediately last Sunday **-Sep. But Pizza Hut is misleading me everytime I call saying it will take *-* days, * days, now ** days. The staff is the most pathetic (Chaman, Store Manager, Cybercity) including the ...
Sep 10, 2018 by AJAY WADHWA
Pizza Hut - Pizza Hut wrong order pregnant daughter &kids Open
Placed order & picked up order. I took my pregnant daughter and kids home and had to go to work. To my surprise all order was messed up. I called and they told me they couldn’t deliver pizzas I had to come in . I told them I am late for work ...
Aug 28, 2018 by Shelby Tweedle
Pizza Hut - Order not placed but amount deducted Open
I made a UPI transaction on Pizza hut website. The amount has been deducted and the order was not placed. No refund initiation from the Pizza hut guys yet. It has been ** days. ...
Aug 19, 2018 by Fayzan Patel
Pizza Hut - Order not delivered Closed
Yesaterday i made an online order at pizza hut at around *:** and the money got deducted from my account but i din’t get any confirmation from the pizza hut or any order id.Only thing i got was a payment confirmation mail from the concerned p...
Jun 06, 2018 by Ashish misra
Pizza Hut - My money has not been refunded Open
About * days ago.. I ordered a Pizza from Pizza Hut and Made payment through online Transaction.. but the Order shows still pending.. and My money is stuck.. and I haven't got any assurance from the company about the Money.. It's a very bad thi...
Jun 05, 2018 by T Mahesh Naidu
Pizza Hut - Pizza hut pizza not fully cooked Closed
this delivery came way too fast, I should have known it wasn't done. pizza was doughy in the center, and toppings were still cold. disgusting! Harrisburg, Illinois store....
May 05, 2018 by Kam Beal
Pizza Hut - Did not get refund Open
I did not get pizzas delivered from pizza hut. They even not cancelled my order after not delivering my order. I called for refund but all in vain. I called approximately *-** times at that time. My order was placed on **th August **** and the ...
Apr 29, 2018 by Ronak garg
Pizza Hut - Dough Not Throughly cooked Closed
We orded a Big Dinner Box with * Pizza's and * Pasta...... The dough on both Pizza's was not throughly cooked even with one the pizza's that only had * toppings on it...
Apr 11, 2018 by Laura Fafard
Pizza Hut - Order never received Open
I placed an online order, an hour after I placed it I decided to call. After the *rd call they answered me. I asked for my status and the lady (Aisha) told me she had no orders. If I was talking about delivery and I told her yes. She told me sh...
Apr 01, 2018 by Erika Duran
Pizza Hut - Money taken out my account Closed
Pizza hit took $**.** from my account without me confirming my order let alone placing it. They took the money from my bank account and I didn’t recieve any type of food....
Feb 25, 2018 by Tanya Franco
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