Kent
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Complaints
Kent - Kent not providing service Closed
kent elegant alkaline defective unit was purchased from Kent April ** **** and still in warranty. (Sales person was Dimpal Kumar **********).On *th June the unit started leaking internally. A service request number was ******-***** was genera...
Jun 23, 2024 by Anita Rawat
Kent - Technician didn t visit Closed
Raised service request for water purifier not working on *th March but technician didn't visit,its **th March * evening now.AMC done with Sun Services under Kent.Engineer neither picks call nor visits.Assigned engineer name-Mojammel Mondal...
Mar 10, 2024 by Rudrajit Samui
Kent - Deviation against warranty Closed
I have purchased a RO from kent having Installation Date on **/**/**** and its registered in my wife's name.I have registered a complaint regarding the abnormality of ro. It's water leakge from the top side of the tank. After checking the servi...
Aug 09, 2023 by Susanta Kumar Biswal
Kent - Item broken Closed
Kent sandwich grill ***w was broken the item was gifted hence was not able to report in time kindly help...
Feb 16, 2023 by Nisha vinay Adhikari
Kent - Accessories of Kent purifier is not working Closed
I have ordered a Kent purifier on **.*.****, when the product delivered, it's accessories not working, so i replaced it. I received new product but it's also not working. Now this product not useful for me. Flipkart cancelled my return req...
May 31, 2022 by Karan singh rathariya
Kent - Service not delivered Closed
Since one week m calling the engineer who was authorised for my service .. On daily basis he is saying i will come today i will come today. On thursday he abused me that uh are not paying me and he talked me in rude manner. I called custome...
Dec 10, 2021 by Prateek Gupta
Kent - Assemble duplicate product Awaiting Details
On **th November **** i search Kent service center number. I found a number and called him, he told me that he is from Kent, After changing all * filters he cost Rs. ****/- I paid him by cash, I believe him for Kent products, when he is gone i ...
Nov 16, 2021 by Surendra Kumar
Kent - Kent Ro is fraud and would advise no one to purchase Closed
Hi team , I purchased Kent Ro in the month of dec **** and it was giving problems from day * only and it was fixed in March,even after the product being under complete warranty they have hidden t and c for which they are charging the amount ...
Aug 14, 2021 by Manish malhotra
Kent - After sales Service Closed
I purchased a Kent RO (Pride Plus model) on **.**.**** from Amazon (Order no. ***-*******-*******, Invoice no. SATA-*, dated **.**.**, Machine Sl No. KR**********) in EMI. During purchase I got the offer * year warranty+* years free service (To...
Jul 27, 2021 by Tusharkanti Mandal
Kent - Kent RO is totally fraud Closed
I purchased Kent in april **** for **k.Now almost **k i spend after the installation.. Everytime they came with different claim that part is need to replace and asking a very high cost for the same.I really get disappointed with the behaviour....
Jul 11, 2021 by Ashutosh dubey
Kent - The Kent company is a very big Thugs and it s technicians are also thugs Closed
My self Yogesh Kumar Tondon. I am from Shahdara north east delhi. i was taken Kent service before one month but that time i was not satisfied with the service and your engineer destroy my Kent RO after that i registered complaint about the tech...
May 25, 2021 by Yogesh Kumar Tondon
Kent - Kent Service Open
Hi All, Purchased Kent water purifier and it was working good. In the month of april ** got call from Kent service man to do general service. I allowed to do service and said filter kit expired and need to replace which was costed *.*k. + Servi...
Nov 03, 2020 by Prasanna
Kent - After sales customer experience issue Open
We are using Kent Excell Plus Mineral RO (KR**********) installation date **nd July ****. On *th July **** case ID (******-*****) we raised service ticket as RO was making beeping sound. Visiting engineer on inspection confirmed no issue with...
Jul 30, 2020 by rakesh ganjoo
Kent - KENT RO Grand Defective product Closed
I bought an Kent RO Grand from Amazon on **.**.**** . After about ** days, it stopped working. I lodged the complaint online and on kent APP for service on **.**.** and inform this to the dealer, but no action has been taken after several ...
May 24, 2020 by NITESH SANGHI
Are you Kent?
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