Joister Connect
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Complaints
Hi, Very unprofessional internet service , I have made full payment of ****. Only * month i use internet. Now they dont have power supply point. And they ask their customer for providing power supply. Now i ask for what benefits i get they s...
Jul 12, 2021 by Avni Soni
Joister Connect - Denied to provide service Closed
Hi, I recharge my joistar connection through the joistar website online mode. Now I am facing connectivity issues from last week.(i.e from ** jan **** to till now). I tried to call joistar support but they told me our service stops in your a...
Jun 11, 2021 by Digambar Paradkar
Joister Connect - Internet not working Closed
Hi Team, My ticket ID is TKT****** with Joister Connect and I am a frustrated user of your services. Since almost the past * days I have been harassed mentally and emotionally by your pathetic, rude and no good use of contact center and fiel...
Oct 22, 2020 by Test
Joister Connect - Bad internet service Open
ever since I extended my plan I faced a lot of issues as I was getting losses speed issue something around June or July **** I extended my plan and had these issues but after several complaints, they gave excuses about Corona Lockdown even afte...
Oct 01, 2020 by Jeetendra Pimple
Joister Connect - No Resolution by Technical Support Open
My Internet connection has stopped working since ** th April. I have registered * Complaints online. The call centre told me to call local office. They sent someone. But no Resolution. I am fed up. I want a full refund. ...
Aug 22, 2020 by Ashwin Menezes
Joister Connect - No Internet No refund Open
I have joined Joister broadband services on **/**/****.The plan I choose was **mbps.My speed reduced from December and from **th June I am not getting internet.I request refund but the main branch is saying your local branch is not responding.S...
Aug 12, 2020 by ROHAN CHANDELE
I have recharged for * year subscription plan for joister and now they not providing service in my area. I have been following up since ** days that my internet is not working. The only reply i get is contact local operator. And they are not p...
Jul 14, 2020 by Saurabh Gondkar
Joister Connect - Network Issue in Joister Closed
Took a yearly plan from Joister with amt of *K. Its service is worst. In a week *-* Days, we face network issue. Tried connecting with Customer care..but no any response from them. I want my Money back if they are not capable of providing a goo...
Jul 02, 2020 by Snehal
Joister Connect - Internet not working I want my money back Closed
I took yearly plan of joister connect for last * month. now my internet is not working. Tried calling their customer care multiple times nobody picking up. Raised online request also but no reply from them....last * moth internet not working pr...
May 11, 2020 by Mehul patel
Joister Connect - Cheating in internet speed Closed
I bought **mbps unlimited from Joister, its been **days continuous slow speed and unable to do work from home. Upon complaining at their office they simply tells issue is for everybody you are not special. I paid for **mbps and could not get th...
Mar 31, 2020 by Anil Suthar
Joister Connect - ISP is throttling my connection Open
I bought a *** Mbps connection from Joister and it hardly works now. I don't even get * Mbps speed. When asked, the customer support say that they'll send a person to fix the issue but no one ever comes. I asked them to cancel my subscription a...
Mar 03, 2020 by Punit Naik
This is Rishita Gada. Residence: C/**, Jai Hansa Sagar, Govardhan Nagar, Lbs Marg, Mulund West, Mumbai - ******. WiFi Service Provider: Joister Connect Renewal Date: **/**/**** Since the time of renewal, there isn't even a time when the...
Jan 05, 2020 by Rishita mahesh gada
Joister Connect - About My ISP Open
I am Living in Thane and and I am using Joisterconnect Internet service. On **st October I have purchased this service. I have plan of **Mbps And I have paid yearly. It seems like the ISP is throttling my Internet connection on specific website...
Nov 17, 2019 by Yash Natu
Joister Connect - Refund not received yet Open
I requested a new connection but they were delaying for installation as their technician was not available. So according to their process, I emailed them about the cancellation of the connection and asked for refund. They also agreed that as my...
Oct 13, 2019 by Kalyani Vinod Rangari
Joister Connect - Paid but did not get the connection Open
I paid the charges for the connection in cash already on **/**/****. the executive promised to provide the connection within * days. received the payment receipt today on **/**/****. After * days they are asking me to accept the refund though i...
Sep 19, 2019 by Suraj Rameshrao Pathade
Joister Connect - So many downtimes without any reasons and not providing any solution Open
I have purchased * year subscription of joister broadband. Recently my connection was down from **th July to *th of August without any reasons. I had posted complaint over the customer care call and also sent email so many times and without any...
Aug 13, 2019 by Renuraj Pingle
Joister Connect - Internet not working Open
The internet is not working from *st June and I have been repeatedly informing Joister Connect to refund my money / pay compensation / start the internet but they are so incompetent and unprofessional that they cannot do anything and are making...
Jun 26, 2019 by Mr. Ashutosh Bhatt
Joister Connect - Frequent internet outage upto 15 days Open
Hi,I am residing at Kharadi area in Pune and availing Joister connect broadband service.On **Nov **** their internet stopped working in entire Kharadi area and the reason they gave was issue with their Optical Fibre Cable.It took ** days to re-...
Jan 27, 2019 by Prathyush P
Joister Connect - Broadband Service Disconnection and Refund Open
i have taken new connection with Joister Connect on **th Nov and it started on **th Nov but suddenly on **nd Nov it stopped working for **-** days, I have been told that it's technical issue with fiber but it was some political issue as I got t...
Dec 27, 2018 by Nihil Bhuptani
Joister Connect - Net not working for days Open
My net had been off since **th of October and i had continuously and created and texted on their tickets,daily called the customer support of joister, and had been always given answer that their technician will visit home and fix the issue my r...
Nov 07, 2018 by Gaurav Nitin Navale
Joister Connect - Joister Broadband not working for three days Closed
I took yearly plan of joister connect for **** now my internet is not working. Tried calling their customer care multiple times nobody picking up. Raised online request also but no reply from them....
Jun 08, 2018 by siddharth kala
I had requested the team, that I do not wish to continue with the services, yet the same was not accepted. The team convinced that they would do the relocation but later said the relocation charges will be as much as the connection charges for ...
Nov 30, 2017 by Soumya Sarkar
Joister Connect - Refund of Amount Closed
My brother Paid a amount of Rs **** for *months **mbps speed to Joister Internet Service Provider in Mumbai on **th August ****. But there was no wire connection or Modem provided to me for using their service. Later I shifter from that place ...
Jul 28, 2017 by Dixit R Bafna
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