BYJU'S
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Complaints
BYJU'S - Not addressed our request to Byju s to Cancel our subscription refund Open
We requested the Byju's to cancel our subscription for CBSC **th Class SD card and return **,***/- on **th Feb ****, as we got another good alternative. Our request is not addressed till date. Please help us in resolving our request ...
Apr 03, 2024 by Balarama Krishnam Raju
BYJU'S - BYJU S NOT GIVING NOC AFTER CLEARED LOAN Closed
Sir I had taken a loan for my son study course amount of rupees ***** from BYJU'S. Now I have no dues, but in my CIR it has been showing overdue of ***** rupees. And also they are not giving the NOC. So kindly look into it and I need a NOC from...
Mar 25, 2024 by Sujit Kumar Ray
BYJU'S - Did not receive Standard books for Closed
Purchased Byju's pack for * years(until *th Standard), did'nt receive the books for *nd Standard ****-****. Did multiple followups, still no feedback....
Feb 23, 2024 by Sridhar Ramasubbu
BYJU'S - Refund of tuition fee Open
Refund of Tuition Fee for my son Mr. Dhairya Nileshkumar Mehta std.*th &**th with cancellation of course. ...
Feb 21, 2024 by Mehta Nileshkumar Mahendrakumar
BYJU'S - Subscription fee Fraud Closed
I have paid the subscription fee for my daughters' education material for classes *st to *th std but have received material till *nd std only i have contacted to mentors many time but no resolution they just falsely promised they will send but ...
Feb 06, 2024 by Surojit Das
BYJU'S - Refund not provided despite cancellation Open
Signed up for Byju's Future School online Maths class in Sep **** with guarantee to cancel anytime and get refund for remaining classes. Cancelled on **th Nov and still no refund despite multiple follow ups. The student advisor Raju Amaan Khan ...
Dec 20, 2023 by Saumya Goila
BYJU'S - Sold course by giving false promise Open
Byjus Called me for taking IAS Live classes program. I clearly said no to them because had no money to buy it. So they told me to pay only registration amount I.e Rs.**** and remaining money waived off in scholarship without giving scholarship ...
Dec 01, 2023 by Sushant Sampat Wagh
BYJU'S - Delay in cancellation Open
We have encountered conflicting information regarding the status of our product. Initially, a sales representative named Davinder Singh informed us of the cancellation of our product, promising a refund. However, subsequently, a mentor named R...
Sep 26, 2023 by Ayush Roy
BYJU'S - Delay in issuance of refund Closed
Respected sir/ma'am My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****. As per their policy there's a ** days return or cancel...
Sep 11, 2023 by Eswar
BYJU'S - Byjus cancellation Closed
Respected sir/ma'am My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****. As per their policy there's a ** days return or cancella...
Sep 10, 2023 by Eswar
BYJU'S - Application for cancellation and refund of amount paid Closed
Sir/Madam, I have to inform you that I had registered for BYJU'S UPSC CSE **** coaching classes and paid Rs **** in advance for the same. But due to some medical emergency within a few days I requested *Mr. Pranesh Srivastava (**********...
Sep 06, 2023 by GEETIKA SRIVASTAVA
BYJU'S - Not satisfied with byju s teacher Open
I want cancel my byju's subscription because byju's teacher didn't clear my doubt. I have asked doubt before *month....
Aug 14, 2023 by Abiduddin Ahmed
BYJU'S - Return of Byjus learnstation Closed
We took a Bujus learn station for our ** year old kid which we thought will be beneficial for our kid. But our kid got addicted to it, we emailed Byjus to return it they said there is a ** days trial period before which they can't return. Waiti...
Jul 13, 2023 by Vedant Singh
BYJU'S - No response from vendor and not fulfilling initial comitments Closed
I took ByJU's course for my daughter for * years from ****, however this year they didn't send books even though multiple followups....
Jul 04, 2023 by Shanmukha Chintarao
BYJU'S - My child class not run timely so refund my money with compensation Open
I am purchased *to** class course from Byju's company for his child, my child passed *th class, But company they didn't update course and not started class of *th, l am send a legal notic by NCH, Company no reply for notic last **days, so refun...
Jul 02, 2023 by Devender
BYJU'S - To take NOC for my EMI Open
Hi I took BYJU'S ** days trial pack for my * yrs old daughter.. I gave ***** deposit for learning materials and took E.M.I of ***** for total course. I CANCELED MY ORDERED N THEY RETURNED MY ***** DEPOSITS BUT ITS MORE THAN * MONTHS N I COULDN...
Jun 27, 2023 by Avni Chaudhari
BYJU'S - Forgery Open
Please be informed that I deposited a sum of Rs. *****/ thru link provided by Miss Ishita Halder a long back. I tried to contact her in between but there was no response from her end. Student Name- Dyuti & Adity Das Registered Mobile No- ******...
Apr 04, 2023 by Sandip Das
BYJU'S - Refund Open
Hi, I have paid **,*** for IAS study material and coaching classes online on **th January. Next day, i decided to cancel the registration and informed to the concerned person by mail and call. And i followedup with the concerned team, they s...
Mar 13, 2023 by Mohamed Riswan
BYJU'S - Not cancelling my byjus course and not responding my phone calls and refund my money Open
I purchased my BYJU'S course on November. I have paid ***** as my first installment. I am not satisfied with my meter response. She is not talking about and refund and she is not attending my phone calls. Please resolve this issue as soon as po...
Feb 16, 2023 by G.Maheeshwaran
BYJU'S - Harassed by Byju s executive Open
Dear Mr. Byju, I am writing this to you Mr. Byju with great agony. It is felt today again that I have done a great mistake by booking a demo class in your website and putting my phone number in your website. After that I am getting humiliate...
Feb 14, 2023 by Partha Pratim Sarkar
BYJU'S - I want to cancel the subscription but forcely byjus do not cancel Closed
They are forcing me for study in their app.They have given me ** worst books of math and science and the councellor told us that ** books worth rs**** but the actual price too lower than as the councellor said.I have lost *****rs in BYJU'S and ...
Dec 25, 2022 by Mohar Kumar Jha
BYJU'S - Cancellation and refund byju s Open
Dear sir/ madam Dear admin aug **** m ek byju's executive named Akshay bali contact no. +************ n muje bina kisi guidelines k registered karwa diya or cancellation k bare m kuch nahi bataya jab humne executive ko bola to kaha k cancel...
Nov 09, 2022 by Balwinder Tyagi
BYJU'S - Cancellation of byjus aakash course Open
Dear team, I have been contacted from Byju's side regarding there SSLC course month ago, I found it helpful to my daughter and enrolled with Byju's course, where the sales representative made false promises and given false assurance now he is ...
Oct 30, 2022 by Tahir Ahmed
BYJU'S - I want to cancel my EMI Closed
I have buy a subscription from Byju's for Gate CS **** with EMI option. But I haven't attended not more than * or * classes. N I didn't know about this **days return policy also. My first EMI is already deducted so they are saying they can't re...
Oct 22, 2022 by Soraisham Elizabeth Devi
BYJU'S - Cancellation and refund money Closed
I Geetha kumari G.S student name is Varshini S.H .In Byjus her school test conducted and they called and told she selected for scholarship and they come for councelling **/*/** * people came and told for course .If student is not able understan...
Oct 17, 2022 by G S Geetha Kumari
BYJU'S - Cancel the course and study loan and refund what i paid Offered Resolution
Byjus person met me during end of July **** and gave a demo of product. As I was not interested in paying, he ask me to give a try by giving an amount which was ***% refundable. He sold me many products which later I realised, I didnt need and ...
Sep 24, 2022 by Kamal kishore verma
BYJU'S - Order not delievered Closed
It's been * days since i've ordered a byju's IAS Tablet course **** worth rupees ***** . I ordered it on **th july **** and its not even shipped yet . I tried calling byju's customer support to check my order status and everytime i hear just on...
Aug 01, 2022 by Dhananjay rajput
BYJU'S - Cancel subscription Offered Resolution
I have been reaching out to cancel...
Jul 15, 2022 by Surbhi khalkho
BYJU'S - Refund of byju s premium subscription Closed
Please cancel my byju's subscription because I didn't like byju's the services. There are infinite problems in byju's. No customer care support. No mentor support. No technical team support. They have not changed my time and I have complaint...
Jul 01, 2022 by Sneh Prabhakar
BYJU'S - Cancellation accepted but Harassing and wrong doing to collect EMI Closed
Student Name Sudeep Kumar Sahu. *th Grade. Within the allowed days we have filed cancellation by Email and phone call. They accepted but there is no confirmation or process to refund. Everyday they are harassing with so many calls to retain a...
Jun 29, 2022 by Sudeep kumar sahu
BYJU'S - Online classes not started need refund Open
I have booked byjus online class for my daughter for *th grade. Paid rs *****/- online on */*/** after a session with their sales representative mr. Rohit kanhere. I was told that classes will start within a week. Afterwords not recieved any ...
Jun 28, 2022 by Pawan Ramesh Dongre
BYJU'S - They said it would be scholarship money Closed
It was in **** I took an exam that was in byju's and then the byju's people called and said one person will come at your place and you can talk to him about it we said yes, the counsellor came he said it will be all scholarship money you just n...
Jun 19, 2022 by Istuti
BYJU'S - Got cheated by seller Closed
I am student at Byju's. I have purchased a **th **th JEE course for the year **** to ****. I have purchased the course when I was studying in **th.My seller told me that you should buy now itself. So we also bought immediately. He entered the w...
Jun 13, 2022 by Prajit
BYJU'S - Not providing refund Closed
I want to cancel the course i had registered for and i was promised a full refund, but now they're not attending to my requests. I've tried contacting customer care several times, they just don't take my calls now. Also tried to mail them sever...
Apr 14, 2022 by Nikita Bhambhani
BYJU'S - Money deducted even after cancellation Closed
From the first day I cancelled the plan and says the employee to stop the procedure but he didn't, now my money is debited every month. I filed a complaint to byjus but they ain't listening. I am lost almost my ***** till now. Please do help fo...
Apr 12, 2022 by Sarat Kumar Biswal
Cancel my seccion it's my humble request to you....
Apr 06, 2022 by Areeba yasmeen
BYJU'S - In time Cancellation and refund Closed
We were given byjus early learning course and given assurence that we will be giving refund if kid is not comfortable. Within * days if signing up i requested cancellation and wrote email to cancellation team. Everytime i have got reply they ...
Mar 10, 2022 by Dr Komal Patkar Jani
BYJU'S - My money was taken in the name of EMI whose loan I never get Closed
In byjus I did a bnat exam where they said I got a scholarship... They said if I could talk to counsellor, I didn't cancel nor did I accept. After some day the counsellor came, he said you can try it for two months and if you don't like it you ...
Mar 06, 2022 by Istuti Sharma
BYJU'S - Cancellation and Refund from Byju s Closed
We have paid Rs.**,***/- on Feb **th ***** @ **:** PM (Thursday)through credit card for a combo offline package for Class **, ** & NEET with ** inches tablet for our daughter. The counsellor and manager have informed us that the enrolment wil...
Mar 06, 2022 by Udayasri Mavuleti
BYJU'S - Not providing refund Closed
I purchased a live classroom programme of byju's. It was assured by the mentor that the live classes would start in * to * days after the payment and i can apply for refund in the next ** days after the class starts. But the class did not start...
Feb 11, 2022 by Piyush Rawat
BYJU'S - Refund not iniated despite chasing for 2 Months Offered Resolution
Dear Byju Team, Is there any one who can even reply on my mail , i m chasing for almost a month but non of any Byju's representative have tried to resolve my issue. Last time i was told by Byju that you have to courier the products. I had ...
Jan 29, 2022 by govind kumar
BYJU'S - I want to cancel my byju s akash subscription Closed
One counselor from byju's came to my home and explained me the stuff and told mr to sign the E mandate for EMI. And he told that you will get the refund if you are not satisfied with the course.he told that you will start receiving call from o...
Jan 27, 2022 by Mansi Tulashiram Hase
BYJU'S - CANCELLATION AND REFUND Offered Resolution
My complain against BYJU'S that he is not respond my cancellation and refund request of RS *****.The company given my child the tablet program with the cancellation and refund policy with in ** days of package.(order summary attached).After...
Jan 10, 2022 by ASHISH RANA
BYJU'S - Cancellation of nomination Closed
I inform to the agent within limited period not to deduct the installment because l am unable twice by telephone, and later I send email to company sixth times but no response ,l talk the mentor he says higher authority will talk to you but not...
Jan 02, 2022 by Sanjay kumar singh
BYJU'S - No response from the company after several requests to cancel the mandate Closed
I have entered into an agreement for think n learn programme regarding **th n**th science class in June ** n at time of agreement I have asked for the provision to cancel the mandate if the learning program is found. Not satisfactory. The perso...
Dec 18, 2021 by Purna Chandra Mohanty
BYJU'S - Study material not supplied Worst response from byju s Closed
Registered for * year byju's program. Didn't receive material for this year. Called customer care more than ** times. No response...
Dec 12, 2021 by Vimala
BYJU'S - CHEATING and IRRESONSIBLE Closed
Sir I have been Cheated by Byju's. I Humble Request You to please take an action . I have joined my Son in Byju's for tutions in *th class. Before the joining I have got call from Byju's Councilor and briefed Me about the subscription, features...
Oct 19, 2021 by Arun Kumar.T
Total cost of product is Rs *****/-, after request on **th Sept **, there have tried to motivation me and asking about * type of option they have asked to make discission, on next day I have choosed the * th option for a period of * years emi o...
Sep 25, 2021 by Sitaram muni
BYJU'S - Online classes failure Closed
Dear Sir, This is Ravinder Mala, My son was joined in Byjus classes in last year, but no support given from your team after receiving of Books & Tab. I paid Rs. **** as advance I Paid * Months installments. Pending installments are *. ...
Aug 23, 2021 by Ravinder M
BYJU'S - Extra amount took from me Offered Resolution
Byjus promise me a free demo class for my child but after completing the free demo class, demand me to pay Rs.**** (five thousands Rupees)...
Jun 25, 2021 by Barun Kumar Mishra
BYJU'S - Serviy Failed Offered Resolution
Hello Sir I purchased byju's online course for my class *th Daughter Snehal Tiwari in October **** from one of sales person Vivek Kumar (vivek.kumar*@byjus.com) and Mr Janak Baldua, while purchasing the course they promised that they will a...
Mar 06, 2021 by Santosh Tiwari
BYJU'S - Byjus not allowing to cancel the standard package Offered Resolution
I have called byjus multiple times, my mother have called , they have also spoken to my younger brother for whom we had taken the class. We had taken class for Jithin Jose - *th std, state syllabus. We had taken it in September and asked for c...
Feb 16, 2021 by Ajo Jose
BYJU'S - Company denying refund Offered Resolution
I ordered Byju's bank po course from byju's and after not being satisfied with the product I returned the product within ** days. After numerous attempt to connect and submitting the required document today ** Jan **** company denies to refund ...
Jan 13, 2021 by Shrinivas Kodgire
BYJU'S - Course cancellation regarding Closed
I'm filing this complaint again as I didn't get any solution for this but marked as offered resolution. I Have Purchased Byju's Ias Tablet Course For **** In August For Rs *****. Due To Financial Reasons, My Mom Couldn't Able To Pay The Fee F...
Dec 16, 2020 by Shanthini Priya
BYJU'S - Cancellation of EMI and refund Offered Resolution
It's really frustrating which bijus people have done with me. I made several request for cancellation.I don't want to continue with Byju's course as we are not satisfied with their services.It's a useless app. At the time of initial discussion ...
Nov 07, 2020 by Puneet Bhardwaj
BYJU'S - Recieved damaged birthday gift Offered Resolution
Thank you for sending me a beautiful birthday gift. But unfortunately when I unpacked the gift it was damaged . So, I request you to please have a replacement for the gift and I also suggest to have a special care with the materials. Regards, ...
Oct 12, 2020 by Suman Kumar
BYJU'S - Termination of my subscription Offered Resolution
They never told me that they will be deducting the money from my account automatically and I was also not informed of their policy about the cancellation beforehand. When my classes started, in the first month they had good teachers and after t...
Aug 29, 2020 by Nikita Kare
BYJU'S - Premium app not responding Closed
My byju's premium app is currently not working. Whenever I click on any video it suddenly stops amidst and I am redirected to my home screen. I tried to force stop the app but this also seems ineffective in resolving my issue. I'm totally pisse...
Apr 24, 2020 by BHAWNA Sharma
BYJU'S - Received commerce lessons instead of science Closed
When the BYJU'S' agent arrived at our home, we had made an agreement that for the first year when I was in grade **, I will receive a grade ** micro SD card and a grade ** commerce micro SD cards for my sister and then when I will move to grade...
Apr 17, 2020 by Dev Shah
BYJU'S - The company is not refunding my money Closed
According to BYJU'S terms and conditions "IF student don't like product he can apply for refund within ** days ". And since * days i am trying to refund it. But they are delaying my request in order to extend my request to more than ** day. Pl...
Jan 12, 2020 by Gunwant Hada
BYJU'S - Regarding Below expectation Education services from Byjus and required to cancel subscription Offered Resolution
I have purchased Byju's services for my son, for improvement of his studies. But it is really disappointing to see services are not at par and not at all helping in studies. They are very smart and Initial few days they give very good service t...
Oct 15, 2019 by Sahjanand Mehta
BYJU'S - Byjus tablet return cancel Closed
मेरे पास byjus से mr विशाल वर्मा आये थे टैबलेट और ऐप्प की जानकारी दी कहा अगर आप सेटिस्फाई नही होंगे ...
Sep 20, 2019 by Karan kanade
BYJU'S - Cancellation not been Processed Closed
One Byju's representative Mr.Sidhart Puri came in touch with us for Byju's course and convinced us to take the gadget on a trail basis of ** days and if incase our kid didn't like the product than within ** days we just need to call them to sub...
Jul 16, 2019 by Prashant Mendiratta
BYJU'S - Byju's not cancel Closed
Byju's Mr. Arjun sell the product and that time we informed Mr Arjun to cancel the product after **days and collect, And also contact Mr Arjun within **days to collect the product. But he not cancel and not collect the product. Now they tell to...
Jul 06, 2019 by Zivarathinam
BYJU'S - Request for return Byjus kit Closed
I want to return the Byju's product and want my money back. I informed Byju's employee Mr.Sumit Rai with in ** days that I don't want this product so please take back your product and refund my money . He said me don't worry our Byju's team wil...
Jun 23, 2019 by Rachna Saxena
BYJU'S - Not interested on byjus coaching Closed
First I had downloaded byjus app on my mobile in April.after that somany calls from this byjus this regarding demo.Finaly I agreed he gave conduct test.afterthat he told your daughter got scholarship.I gave home **** we went summer holidays to ...
Jun 08, 2019 by dhana lakshmi
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