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Brand factory online shopping ^(14/27)

Brand factory online shopping - Refund not credited ^Open

I'm order my product nd i return my product nd it has been picked up since * month but my money not refund back nd costumer service are unavailable nd app are unavailable ...

Jun 14, 2022 by Shakshi kumari

Brand factory online shopping - Not refund my money back after pickup my product since 1 month ago price 1329 ^Open

my product has been picked up since * month but my money refunded back nd costumer service are unavailable ...

Jun 07, 2022 by Shakshi kumari

Brand factory online shopping - Money refunded ^Closed

Hello sir, My Order no******** Date:**-**-**** Amount.**** Transaction failed but Amount is debited from my account. When I came to bank to put a letter regarding the issue Bank officer says amount is credited to beneficiary Account ask...

Apr 20, 2022 by Sai Krishna Meda

Brand factory online shopping - Return pickup delayed ^Open

Brand factory online has delivered me the wrong and defective apparel, and it's being delayed since ** days to pick up. Telling me the same thing that they're working on the issue, but the pickup is not yet done....

Mar 24, 2022 by Lokesh

Brand factory online shopping - Refund ^Open

I ordered some clothing on order number- (******) **September****, there was address and contact number issue due to which I could not get delivered. It was returned and after many calls, on app it showed refunded on **october but I still had n...

Dec 10, 2020 by Ajay Dipak Gorahva

Brand factory online shopping - Money not refunded for returned order for last 7 months ^Closed

This is regarding refund of returned order ****** on brandfactoryonline.co.. I returned both the items to delivery executive. Received refund for one item and waiting for refund of another item for last * months. I mailed them ** times but stil...

Nov 05, 2020 by Amruta Harnaval

Brand factory online shopping - My return order was not picked even after a lapse of one month time despite repeated reminders ^Closed

Sir With reference to my subject order no. ****** dated **st September ****, it is to inform you that, it was mentioned in the item while putting order as 'Suit Set', but I have received only Tops that too the quality of the material is ...

Oct 25, 2020 by Sagari Sangeetha

Brand factory online shopping - Return Request not picked up my order no ^Closed

Dear Sir / Madam, I am writing to you to raise an issue about: Clothing, Shoes & Accessories The issue that I have experienced was: Sir With reference to my subject order dated **st September ****, it is to inform you that, it was mentio...

Oct 09, 2020 by Sagari Sangeetha

Brand factory online shopping - Product not exchanged deleteing comments from Insta ^Open

Brand factory is doing fraud I believe. They deliver the wrong product, when I raised a request for exchange there is nothing that they did for it, when I commented on Insta they started to delete my comment. They are refunding nor exchanging m...

Sep 10, 2020 by Twinkle Dadial

Brand factory online shopping - Return not picked up ^Closed

I have placed an order and it is delivered to me. But I want to return two items from the three I get. In related to this, I placed an online request for return through Brand Factory Mobile Application on August **, ****. In related to this I ...

Aug 23, 2020 by Vaibhav Kumar

Brand factory online shopping - Return issues ^Closed

Dear sir or madam my order number ****** . I have requested for return on ** August ****. Waited too long but return has not yet taken place.. Please solve the issue as soon as possible....

Aug 20, 2020 by Punith Kumar MC

Brand factory online shopping - Order not booked but amount debit from my account ^Closed

Brand factory online purchase money transferd to brandfactory using my phonepe account. Amount debited but order not booked. My amount not refunded yet....

Aug 18, 2020 by Anusha

Brand factory online shopping - Order not delivered ^Closed

I have placed a order on * August ****, on *th August **** i got a message thatmy order have been delivered but i have nit received any delivery it has been ** days since i was calling customer care and keeping them mail but there was n...

Aug 14, 2020 by A Aravind reddy

Brand factory online shopping - Incomplete order delivered and refund not initiated even after more than a month ^Closed

I have ordered on **-Jan-**** and the delivery I received is incomplete and they didn’t complete my order nor they refund my money. Every time they say the complaint is escalated but they don’t give any resolution. I called every week and i...

Mar 09, 2020 by Manohar Bollineni

Brand factory online shopping - Refund from Brand factory online store ^Closed

I have bought Santa Barabara Polo shoes from Brand factory online app order# ****** for **** rs on ** January ****, and had returned it coz of size issues it date I haven't received my Refund, when ever I called them they said they had refunded...

Feb 21, 2020 by Chinnagalla Lalith Kumar

Brand factory online shopping - Reverse pick up and refund ^Closed

I placed order for lee cooper jeans on ** september **** i received product very late on ** october **** the size was bigger and also it was not looking original so i made request for refund i received an email that reverse pick up will be done...

Jan 09, 2020 by VAISHALI GOHIL

Brand factory online shopping - Exchange product not delivered yet ^Closed

Ts been ** days i have raised request for exchange. they picked up my product , but not delivered my exchange product yet when ever i spoke to them they asked me to wait * days more. for every day they are giving different delivery date. it i...

Jan 07, 2020 by Najmul Haque

Brand factory online shopping - Package not picked up ^Closed

Package not pickup in Return Request to ** oct ........

Nov 21, 2019 by Aniket Ugalmugale

Brand factory online shopping - Item returned but refund not initiated ^Closed

Order#****** was returned on *th September, but even after multiple customer calls no update on refund...

Oct 28, 2019 by Ankit Agarwal

Brand factory online shopping - Package not delivered refund not given ^Open

I ordered clothes in july. I didnt get my package yet. I contacted them through mail, phone but no responce. Everytime I call them they say i will get refund in * - ** days. I wont get even after a month ...

Oct 04, 2019 by Indu Rodda

Brand factory online shopping - Refund not credited to my account ^Open

I had ordered shoe from brand factory online shopping but I have got another better deal from else anywhere that's why I cancelled this product after * hr now they are not crediting my refund in my bank account please help ...

Oct 03, 2019 by Akash gupta

Brand factory online shopping - Order is not updating within standard time line ^Open

Unsatisfied customer support from Brand factory, Order id is ****** order placed date: ** Aug **** Still order is not updated for shipping process. Standard timeline for order process is *-* working days. For this complaint registered da...

Sep 17, 2019 by Daxeshgir

Brand factory online shopping - Want to complaint BRAND FACTORY ONLINE ^Open

I have order a shoe at very low price from brand factory online and which was ****/-and the option to paywas online. Now after twaiting for my parcel for so long i.e *-* days the when i tried to call continue they answered me and said my parce...

Sep 12, 2019 by Mohammed abdul rahman

Brand factory online shopping - Refund not processed ^Open

I have placed an order on *nd August of worth ****/- and it was still in order shipped status only . I contacted customer service multiple times on this issue, saying I don’t want this order please refund my amount . Then they assured me fro...

Aug 23, 2019 by Devi janapareddy

Brand factory online shopping - Refund not yet received ^Open

This is regarding brand factory online portal.i have ordered products from brand factory online portal . I have paid online with the credit card.But few product are undelivered.i have called customer care many times but they just give assurance...

Aug 20, 2019 by Ulka Mistry

Brand factory online shopping - Package not delivered ^Open

i had placed an order for * tops on offer buy one get * free on **th of july. I received only one of the * tops. tll now i haven't received other * tops. I have sent several Emails to them but there was response. called their helpline number b...

Jul 09, 2019 by saisha patil

Brand factory online shopping - Package not delivered and return pickup done but no refund ^Open

Order ****- return pickup done but refund not yet processed. Order *****- placed on **th June'** not yet dispatched Order *****- one item not delivered ...

Jul 06, 2019 by Varsha Bishal

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