Agoda com
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Complaints
Agoda com - Ticket booked twice with same name Closed
Flight ticket booked twice by agoda. And they are not refunding the same....
Nov 01, 2022 by Kushal parikh
Agoda com - Hotel didn t allowed me to check in Closed
Booking Id: ********* I booked a room in oyo ***** the nest, through AGODA.com but when i reached the property they didn’t allotted me a room as they didn’t get information from agoda. I want my refund because i faced a lot of problems. ...
Sep 08, 2022 by Astik bohare
Agoda com - Booking cancelled after deducing payment Closed
I booked four rooms in a hotel at Kochi through Agoda.com. As soon as they have deducted the payment from my account, the booking was cancelled. The transaction was completed on google pay....
Jul 13, 2022 by Aswin A
Agoda com - Did not receive confirmation of the booking done Closed
Have booked the OYO Hotel Gangotri in the name Krishna Hazra. HOWEVER EVEN AFTER PAYING THE ENTIRE AMOUNT DID NOT RECEIVE A CONFIRMATION. IMPOSSIBLE TO CONTACT THE AGODA CUSTOMER CARE. IMPOSSIBLE TO CONTACT THE HOTEL AS WELL. FOR YOUR REFE...
Jun 18, 2022 by Manoshi Chowdhury
Agoda com - Ticket cancellation Closed
I am not able to cancel the airline ticket from Agoda. The PNR is NC*EXM ,spicejet flight...
Jun 17, 2022 by Amit Rajvanshi
Dear sir I booked hotel smrat via agoda but hotel says i am not taking any online booking. Now agoda customer care no is not in use. Please take a action and resolve the problem. Waiting for your reply ...
Jun 14, 2022 by Sandeep Kumar dubey
Agoda com - Hotel booking Closed
Rs. ****.* has been deducted from my credit card on *th June ****. I don’t hv any confirm booking. If I have confirm booking pls let me know. Kindly refund my amount ASAP. pankajkaushik****@gmail.com **********...
Jun 10, 2022 by PANKAJ KAUSHIK
Agoda com - Refund not received after cancellation before maturing period Open
I had booked * rooms from agoda.com on **st may **** and had cancelled the booking on **th may **** . The date provided to us for free cancellation was **th may **** and the amount deducted was not mentioned or received back by the company. The...
Jun 06, 2022 by Karan Khanna
Agoda com - Flight Ticket delivered After the Flight takeoff Closed
I Booked Flight Ticket on Agoda on *th June ****. After the Agoda Booking ID *********, I haven't received the airline confirmation and it shows Pending Airlines Confirmation. My Flight is *:** AM on *th June. and Got the Airline Confirmation ...
Jun 05, 2022 by Somasekhar Sanampuri
Agoda com - Cancellation of ticket full refund Open
Today I was trying to book my international ticket through Agoda. I had received a mail at **** am, mentioning - "Unfortunately, the booking you attempted to make recently was not completed. As a result, you did not receive a booking confirmat...
May 30, 2022 by Sowmya Bhaskar
Agoda com - Res no Hotel did not provided room Closed
I had booked a hotel by name Hotel God's Gift at Amritsar, through Agoda.com. my reservation number is ********* which was confirmed on **.**.**, well in advance. I paid Rs. ****.** for d booking. However, when reached at d hotel, the hotel m...
May 22, 2022 by Damodar singbal
Agoda com - No boarding given against Agoda s Booking ID Checkin Open
Dear Sir / Madam, I am writing this with great sorrow that the booking made through Agoda site has caused us tremendous harassment for our planned tour. Though I have made the complete payment, it is very unfortunate that the Hotel has rejec...
May 16, 2022 by Akash Shaw
Agoda com - Room hotel not allocated Open
Booking ID: ********* Have booked the hotel from Agoda.com but hotel not allocated the room and not refunded the amount ...
May 14, 2022 by Venukumar Lingam
Agoda com - Refund not received from Agoda Closed
We were booking a hotel on agoda.com on *nd April **** and payment was deducted from our bank account and booking (Booking ID: ********* )was not processed. Contacted agoda multiple times and they said it will be refunded within ** days, howev...
May 14, 2022 by pallavi Kulkarni
Agoda com - Hotel rooms are not good Closed
I have booked * rooms in green leaf resort in pelling through agoda. Our rooms are just opposite to kitchen and totally disturb with kitchen smell. Rooms are not maintained well. Not clean at all. Can't walk in room without sleeper or socks ,it...
May 12, 2022 by Chandni sheth
Agoda com - Online booking isn t valid in alfa inn Closed
I booked one room in alfa inn through agoda, when i reach threr they are refusing this online booking. They are saying that no relationship with agoda since last two months. ...
May 06, 2022 by Bibin scaria
Agoda com - Ticket cancelled but refund not received Closed
My airline ticket was cancelled with booking id: ********* but my refund was received which was only half i.e INR ****. The customer care isn’t responding despite repeated emails and calls. Where is the other half of that refund? ...
May 05, 2022 by Shweta Betala
Agoda com - Agoda not refunding my cancellation money Closed
i booked a property with agoda where its having parking facility but the hotel denied the same and did not refund our money. Agoda is not contactable and the hotel says the money is with agoda....
May 01, 2022 by kiran chowdhury
Agoda com - Booked a hotel and got cheated Closed
I booked a hotel room on April **th through agoda for April ** in kings cross residency. When I went there he said he doesn’t get any mail confirmation for booking . But I have paid and received a confirmation mail .he asked me to check his m...
Apr 27, 2022 by Leena
Agoda com - Shortage in delivery of Service Closed
Hotel accommodation was booked through Agoda.com for two days. The room was booked inclusive of breakfast for which additional payment was collected while booking. At the end of booking, I was asked to pay Rs.****.** at the hotel. While checkin...
Apr 27, 2022 by Meganathan
Agoda com - Money laundering Closed
You sent me a confirmation mail of booking that show that we have to ay **% amount to hotel instantly. There is a paytm number. I’ve called that number and he confirmed that he is talking from hotel. My booking id is -*********. I’ve payed ...
Apr 25, 2022 by Himanshu Kansal
Agoda com - Booking made without permission and booking cancelled without permission with no refund Closed
On **-**-** around *:** am I received an email that a hooking has been made on my name for flight delhi to Ahmedabad departure **-**-**, PNR K*ZIYI. I had an existing booking in the same flight with a different PNR O*WKXY and this created a dup...
Apr 14, 2022 by Prachi Goswami
Agoda com - Need my refund Closed
We have booked a hotel by Agoda website ..but neither we check in nor cancelled its was confusion that happened..I need my money back .please resolve my querry or refund the amount I had paid .booking no. Or Id. *********....
Apr 04, 2022 by Vatsal Dubey
Agoda com - Failure by Agoda to get the refund Open
Agoda Booking ID: ********* Agoda is unable to secure my refund back from the property despite the reservation being cancelled within the free cancellation period . It has been more than a month now that I am waiting for the refund. Agoda te...
Mar 26, 2022 by Girish gargeshwari
Agoda com - Room was not provided eventough amount was paid Closed
I booked room in Hotel king paradise, Trichy on **th March **** through Agoda.com and paid Rs.**** for * day stay. Reference number is *********. While check-in at hotel, manager informed that they have not received any confirmation from Agoda...
Mar 18, 2022 by Sripad S V
Agoda com - Amount deducted Transaction Declined Closed
Transaction for booking is declined but amount is deducted from account two times....
Feb 13, 2022 by Gautam Bhattacharya
Agoda com - Charged extra for hotel booking Closed
I was supposed to be charged ***$ and dollar to INR rate on that day was **/- but I was charged with **.**/- as dollar to INR. Please file a legal case against agoda.com...
Feb 09, 2022 by Rohit Kumar
Agoda com - Agoda refund of hotel booking Open
Booked the hotel at khammam India through agoda.com and due to covid could not make it however hotel owner agreed to refund my amount but agoda guys are not refunding me ..please help as I'm in very much need of money in this pandamic....
Jan 29, 2022 by Sweta
Agoda com - Extra bed facility not included Closed
while I had done booking from Agoda I had included the extra bed facility and done the payment. however on the receipt of booking confirmation it was not mentioned about the inclusive extra bed due to which we will be charged an amount of aroun...
Jan 20, 2022 by pooja gaonkar
Agoda com - Booking complaint Agoda ID Open
This is with reference to the booking under booking ID ********* and reference ID ***. I had booked the cottages for a stay at Whispering Woods Coorg for the dates **th to **th December with my family a month ago. We were provided with the r...
Jan 04, 2022 by Sreeraj K S
Agoda com - Booking not found after the payment Open
hi, i would like to bring your attention to the below booking yesterday . we had booked this hotel stay from agoda.com but when we reached here the hotel receptionist informed us that our booking is not shown on his portal so we cudnt ask for...
Jan 03, 2022 by irfaz shaikh
Agoda com - Hotel not entertained Agoda Booking Closed
I have booked a room for **.**.**** in Mangaluru in Hotel Bhumi Residency through Agoda and made payment online while booking, On arrival the refused to accept the booking and informed they are not tied up with Agoda at present. booking ID ****...
Dec 30, 2021 by B K SRINIVASAN
Agoda com - Charged by Agoda but no booking ID or confirmation Closed
I was trying to book a stay on Dec *-**th **** and found a hotel through Agoda. I have used Agoda earlier when we go through all the hotel booking process from the beginning and until completion, receive the booking ID/confirmation too without ...
Dec 11, 2021 by Tushita Sett
Agoda com - Money deducted but no confirmation on hotel booking Open
I have been frequent Agoda app user for hotel or flight bookings. But I had bad experience while booking a hotel where I logged in my Agoda account through mobile app and selected a hotel and rooms as usual and proceeded for payment where I did...
Dec 08, 2021 by Sayed Abdurrehman
Agoda com - Loss of money but no booking confirmation from Agoda Closed
****.**/- INR debited from my slice credit card while trying to book a hotel on Agoda's website. The booking didn't confirm and did I receive any mail or information on why the booking didn't confirm and when I can expect my money to be refunde...
Dec 06, 2021 by Rethish Bose
Agoda com - Money is deducted but no confirmation on booking or refund Open
I had booked a hotel in Goa for **th dec . My money got deducted from my credit card and I get an email stating your booking is cancelled.. how is this possible? And I don't get to talk to any human or chat .. how do I get this resolved?? My bo...
Dec 03, 2021 by Poonam Panwal
Agoda com - Misrepresentation of hotel room info Open
Agoda representation of hotel room, size and amenities were completely out of sync with what was actually. Even hotel staff were surprised as to what Agoda was showing at the time of booking. Hotel was under construction, shoddy and not wor...
Nov 30, 2021 by Arun khazanchi
Agoda com - I did a booking here but the hotel denied for any booking Closed
I did a booking of ahotel named GALAXY INN JAIPUR where Agoda did my booking, sent me the email too but the hotel whn i reached denied of any kind of booking. ...
Nov 27, 2021 by Madhavi Jha
Agoda com - Money deducted but booking not confirmed Closed
Dear Customer, transaction of INR *,***.** done on ICICI Bank Account XX*** on **-Nov-**. Info: VIN*AgodaComp. The Available Balance is INR **,***.**. Call on ******** for dispute or SMS BLOCK *** to ********** ....
Nov 25, 2021 by Dipika
Agoda com - Extra Amount charged Closed
Property owner told us that they had given strict instructions regarding extra beds & does not provide extra bed. But i have been charged Rs ****.** for * extra beds. Even property owner had told Agoda to stop booking for Hotel Tapovan Nashik M...
Nov 23, 2021 by Ganesh D Gourshete
Agoda com - Booking not done Closed
Booked a room for my stay through agoda.com...amount debited but bookings were not done...booking id displayed on the screen is also not a valid ID it seems...I checked the ID with agoda.com customer chat...it is not valid...I want my money bac...
Nov 17, 2021 by Nandaganesh
Agoda com - Meals not included in booking confirmation Closed
Booking ID : ********* Booking Reference No : ********** Client : JASPAL SINGH KALRA In your search, it was indicating inclusion of breakfast, lunch and dinner. However on booking, it was breakfast only. I can send you the screenshot of th...
Nov 16, 2021 by Jaspal Singh Kalra
Agoda com - Money deducted but hotel booking not done Open
Dear Team, I was doing room booking in Hotel Sona, Panjim. In my case payment has been deducted but the hotel booking confirmation receipt has not been received yet, showing error. I need my money refund....
Oct 22, 2021 by Sahebraj Kalal
Agoda com - Money got deducted but showing 0 Booking charges Closed
Booked one hotel from Agoda on **th Oct. Money got deducted and booking got cancelled after sometime. Booking history is showing * booking charges. Call me on **********...
Oct 19, 2021 by Sameer Mohanta
Agoda com - Rishikesh INN Worst Hotel by Agods Closed
We booked a hotel from Agoda, which was one of the worst hotels I have been. There were cockraoches over the bed, floor and even in food. No bathroom mats were there, staff was pathetic and manager of the hotel did not want to understand the pr...
Oct 13, 2021 by Shalini K
Agoda com - Refund not given despite being cancelled from hotel end Open
I have a reservation in madurai residency with a booking ID of ********* and still have a confirmation present right now. However, the hotel staff have informed it to be cancelled and no cancellation information or the refund is given. This is ...
Oct 13, 2021 by Rushita Pati
Agoda com - Payment deducted but hotel not booked Open
I have booked a hotel on *th Oct ****, I have paid the amount through UPI, My payment got deducted but I have not received any booking confirmation/details, neither on the mobile phone nor on email id. I have tried to reach them, but their chat...
Oct 10, 2021 by Ankit
I have booked a hotel through Agoda website and made the payment but the hotel didn’t allow me because hotel didn’t get any update regarding my booking ...
Aug 20, 2021 by Wajid ali
Agoda com - Refund not received Closed
So I booked hotel from Agoda. Then there was written that you can cancel it for free for next ** hours. So under some circumstances I had to cancel my bookings and now I cant get in touch with Agoda and they are showing that its not refundable....
Aug 03, 2021 by Zeel Shah
Agoda com - Money debited with out any otp and mail Open
With out otp money is debited from Agoda with my icici credit card...
Jul 23, 2021 by Kakunuri arunreddy
Agoda com - Fake reservation given by Agoda Open
Agoda provide fake voucher for Biyadhoo hotel stay for which I paid online. I did follow up with customer care from ** July till now(** July), but no resolution. Risk of trip cancellation was already mentioned to Agoda when I first raised the c...
Jul 21, 2021 by PRADEEP SHIVAJI DEKHANE
Agoda com - Booking not given although payment deducted from my debit card Open
I tried to book a room for **th June in Vedic village resort in India through Agoda.com on **th June. The payment of Rs **** was processed and deducted from my bank account but no booking was confirmed....
Jun 25, 2021 by Santanu Banerjee
Hotel room booking is immediately cancelled by Agoda, after the immediate payment from my bank account ,and amount still not credited to my account. My booking id is ********* and *********, amount of ****, is deducted from my bank account and...
Apr 06, 2021 by Saurabh katiyar
Agoda com - Amount deducted but no booking confirmation Closed
I had done a booking on *nd april ****. Booking amount or deducted amount was Rs. ****.**. They deducted the amount but gave no booking confirmation. Their chat support is totally useless as they need booking id to begin with. When the whole ...
Apr 02, 2021 by Obaid quazi
Agoda com - Fraudulent transaction Open
The transaction of **** was made on agoda . The transaction was not complete. But the money is deducted towards the retail domestic PT. requesting you to help. How can agoda let unidentified payment page on their website...
Mar 16, 2021 by Abhay kumar
Agoda com - Amount debited but booking not confirmed Open
I had initiated a booking today for Hotel Lemon Tree (Check in:**.**.****; Check Out:**.**.****) and had submitted my card details for payment. Rs.****.** were debited from my account but booking was not confirmed agoda.com prompted for re paym...
Feb 09, 2021 by Tarun Bansal
Agoda com - Booking Cancellation for wrong information Closed
I am trying from yesterday, to cancel my booking as the same was booked yesterday at *:**pm due to wrong and misleading information while booking. It was mentioned that “pay risk free at hotel” at Agoda website and my card details were aske...
Jan 26, 2021 by Javed Patel
Agoda is a fake website. booked a hotel in Hyderabad for **** rupees and canceled the hotel before ** days. there is a free cancellation option, the refund is not yet initiated...
Jan 18, 2021 by vasanthi
Agoda com - Hotel not booked Closed
I have made UPI payment to Agoda .. money has been deducted but I haven't received any confirmation of booking . The worst part is that I am unable to contact their customer care services ....
Jan 06, 2021 by Anand Mishra
Agoda com - Making transaction from my credit card without my permission Open
I had a booking at Acons Palm Beach, Alibaugh from **th Dec to **th Dec. Due to some problems, my plan got cancelled and it became a no show. I had expected the hotel to cancel my booking from its side or at least send me a notification. Agoda ...
Dec 31, 2020 by Shubham Prateek
Agoda com - Agoda booking not conform from hotel Closed
Booking id *********. Booking confirmed and payment is taken by Agoda but the hotel says they don't have any dealing with Agoda. Hotel : oyo **** hotel maharaja palace, coorg, india Date : ** dec **** Agoda customer care is non-existent. No ...
Dec 30, 2020 by baradhan
Agoda com - Ticket not Booked amount Deducted Open
Dear Sir tried to book air line ticket Ticket not booked and Amount deducted from my Kotak Bank Card xx**** total amount deducted from my account is ****.** Transaction ID ...
Dec 27, 2020 by Subodh Kumar Kar
Agoda com - Booking not confirmed Open
I book a hotel room from agoda in delhi andy money was deducted and i didn't get my booking confirmed and no booking summary...
Aug 04, 2020 by ankur chauhan
Agoda com - Refund for boooking cancel due to lockdown Open
Dear team Please refund for my Booking ID: ********* .. as per Indian government lockdown in whole India till * may . We can not attend this . Please refund my amount . Agoda Booking ID: *********...
Apr 29, 2020 by Yogesh kumar
Agoda com - My Agoda booking ID not valid Closed
I have booked a flight tickets from agoda.com but due to medical emergency I need to cancel my booking my booking ID is ********* and now agoda customer service is not accepting this booking ID please help me out to manage my booking and give m...
Mar 14, 2020 by Shivam Dubey
Agoda com - Money deducted from my account without knowing me for OTP and emails Open
Money automatically deducted from my ICICI credit card and without asking for OTP or email verification. this is totally fraud, I already complain about my bank but no reply, I trusted my bank but after this bank also not taken seriously on my ...
Dec 28, 2019 by Deep Samaddar
Agoda com - Refund My Booking Closed
Respected My booking ID: *********, in Hotel Pooja Yamunanagar (i.e. *, Jagadhri Rd, Near Fountain Chowk, Vishwakarma Mohalla, Yamunanagar, India ******) Check-in: Wednesday, ** October **** (after **:** PM) Check out: Thursday, ** Octo...
Oct 17, 2019 by Gagan Sharma
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