Act Fibernet Bangalore
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Complaints
Act Fibernet Bangalore - New connection offer not received Open
Hello I am temporarily residing at *B Girish Karnad road Gangotri Layout KR Puram Bengaluru ******. When I am looking for New Fibernet connection an executive from ACT fibernet contacted and offered free GX router installation if you take ***mb...
Dec 18, 2023 by Balu manikandan
Act Fibernet Bangalore - Internet connection is deactivated Open
I got Act service reconnection on **th August by paying *month subscription for Act Premium Combo. At the time of connection they said that relocation charges will be waived off if I go for *month subscription plan which includes OTT apps. As p...
Sep 25, 2023 by Jagadish Reddy R
Act Fibernet Bangalore - Refund for Months not used Open
I have paid for a * month broad subscription (March to May ****). I had asked the sales person to whether a monthly invoice will be provided with instead of the combined invoice for which he said yes. Beginning March **** I called up the suppor...
May 08, 2023 by Riza Baksh
Act Fibernet Bangalore - Intermittent connection issue Open
My account number is************. I have been a customer of ACT Fibernet since early ****. I have been facing intermittent connectivity issues since then. In the weeks preceding the generation of the quarterly bills, the connection works fine. ...
Jul 16, 2021 by Anand Rajagopal
Act Fibernet Bangalore - Refund Issue Open
On Sunday(Dated: */**/****) requested for a ACT Fibernet connection and made payment of Rs.**** for *Months Plan. Monday(Dated: */**/****) Installation of the Router was done but not the Activation. After several attempts also was the Tech team...
Sep 24, 2020 by Anusha
Act Fibernet Bangalore - Act Fibernet Internet not working at home from past 3 days WFH is affected Open
Hi, I am facing a problem from Saturday (**/Oct/****) that the internet is not coming . till now it is not resolved . The first resolution expected time is **/Oct/**** *.**PM . The second resolution expected time is **/Oct/**** *.**PM ...
Sep 14, 2020 by Perugu Uma Maheswara Rao
Act Fibernet Bangalore - Service not rendered adequately Open
I had taken ACT internet connection on march **th, **** and since then I've faced nothing but issues. I have been paying for ***mbps speed. But from day *, I have been receiving the speed of *-** mbps. Their engineer visited my place and upo...
Sep 03, 2020 by Purnima Bhansali
Act Fibernet Bangalore - Internet Wifi issue Open
I renewed/upgraded my wifi plan on **th July ****. Since then I'm facing internet speed issues so I had talked to customer care *-* times and got to know that I would be getting a new dual band router which could support ***mbps speed and ther...
Sep 01, 2020 by loveleen kaur
My house property is being damaged by ACT Fibrenet. I am following them to remove their Internet Boxes(Multiple Internet Boxes and Cables tied to our house. No response from them for ** days. Attaching the images for your reference. ------...
Aug 20, 2020 by Rajesh Kumar M
Act Fibernet Bangalore - No network Closed
This is the *rd day without the internet. I have been using ACT for the past few months and now we are facing a lot of problems even from the beginning. I have called support a lot of times but my issue has never been resolved. Using ACT is ext...
Aug 05, 2020 by Yasmin
Act Fibernet Bangalore - Line disconnection Closed
I want to disconnect my act broadband connection already relocated to my native. Since I am paying for *months and I escalated to nodalofficer.blr@actcorp.in even. No response from them. ...
Jul 19, 2020 by Dhanaraj
Act Fibernet Bangalore - ACT not refunding my amount after disconnection for monthly plan Closed
I Have Been Using ACT Broadband Internet Connection Since *.* Years. Due To This Lockdown Situation I Am Leaving Bangalore City. Now I Have Placed The Disconnection Request And The Disconnection Request Was Taken By ACT. By Mistake I Have Made ...
Jul 14, 2020 by DHIMAN GHOSH
Act Fibernet Bangalore - ACT Fibernet Open
Hi My Name is Mukunda M N my contact number is **********, I’m living in Bangalore BSK * nd stage, I placed order for ACT Fibernet Internet connection on May **th and paid amount of **** for a particular plan, and due to some reason I aske...
Jul 07, 2020 by Mukunda Mysore Narayanarao
Act Fibernet Bangalore - Installation not done sales executive didnt reply Closed
I have paid **** on act fibernet bangalore location July *nd promising the service to be done in * days.. Till now no response and no acknowledgement from the sales executive. Name:ashwini gowda Number:**********...
Jul 06, 2020 by Abhishek sh
Internet NOT working for last * days. From ** June. Complaint raised on **th, but no remediation. Numerous calls to service center but give n only FALSE promises. Requests for Supervisor call back going nowhere. No one calls back. ...
Jun 27, 2020 by Prasad
I have been facing some issues with the internet connection since the **th of June. With regard to the same issue I filed a complaint saying that I contacted the Customer care executives on the same day . It's been more than a week, since I fil...
Jun 21, 2020 by Vismaya V
Act Fibernet Bangalore - Act fibernet bill dispute Open
*. I was to travel from Bangalore to Hyderbad on November ****. I had requested temporary suspension of Internet. Which got processed in jan. Thereby generating bill for the whole month till **th Jan. *. I somehow or other contacted their cust...
Jun 14, 2020 by Soumya Kundu
Act Fibernet Bangalore - No internet Closed
Not able get internet from * days and no response from team till now, unfortuantley i checked with other ,some body ** or ** days they faced same issue. very poor customer service , if we call there helpline executives are disconnecting the ca...
Jun 12, 2020 by Pramod
Act Fibernet Bangalore - Broadband connectivity not resolved Open
My internet service has been disrupted and act has been very negligence and irresponsible in providing the service. I have taken a * months pack paying around ****. My first issue ticket which took * days to resolve after frustrating multiple f...
Jun 10, 2020 by Vishu Kumar
Act Fibernet Bangalore - ACT Fibernet Payment refund Closed
I had applied for ACT fibernet connection on **/*/**** after I enquired with ACT sales executive - Vinod Gowda (phone - **********). I made the payment in ACT app for * months for ****/- After paying, one guy from ACT told me that my area needs...
Jun 03, 2020 by Divya Shree H P
Act Fibernet Bangalore - Internet Complaint not resolved no response from ACT Closed
Internet is down since **th. I have repeatedly reached out and escalated to Nodal officer and Appellate Authority regarding the same as we are working from home. I understand the weather and the rain, but all I have requested for is a call back...
Jun 03, 2020 by Dhruv R. Kumar
Act Fibernet Bangalore - Money refund Closed
On *th May i ordered Act Fibernet for installation and i have done the payment on that day itself. But due to installation delay i raised the ticket for deposit money refund but they are not responding anything....
May 13, 2020 by Manjula
Act Fibernet Bangalore - No services provided Closed
Money has been taken by ACT fibernet for Wi-Fi installation but its been * days i have not received any call.The lady who asked me to pay is not taking call.Customer care is telling lies that it will take **hrs. Every day i call them they say *...
Nov 28, 2019 by Rajnish Dwivedi
Act Fibernet Bangalore - Disconnected Internet Connection Open
Every time I had complained through the app for restoration of the internet connection, the complaint ticket or registered number was opened and closed by the technicians with in no time saying the case has been solved. This happened continuosl...
Nov 24, 2019 by Samith
Act Fibernet Bangalore - Money is not refunded Open
I had requested for a new internet connection and made a online payment of **** rupees on October *nd. From the sales person team they told that there is no possibility of giving new connection in my residential area because there is an operato...
Oct 23, 2019 by Mahesh
Act Fibernet Bangalore - No internet connection Closed
No internet connection from past * days. I have raised the ticket many times in past * days and have even contacted the customer support for the same every single day. But every time they give me a TAT of ** hrs. but nothing has been resolved t...
Oct 22, 2019 by Komal
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