Facebook Pixel Tracking

Zomato - No update on the order that I placed

Shashank Gupta filed complaint against Zomato on May 11, 2019

I ordered food through Zomato. They accepted my order and in tracking it was showing that order is getting prepared and will be delivered by **:**. But the order hasn't been delivered and still, it's showing that order is getting prepared. On the chat support, no one is responding though it says that **** support. I was dependent on Zomato and haven't sought an alternative. Date of order: **/**/****

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Zomato

1090

Total Complaints

594

Total Resolved

54.50%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sambit Kumar Panigrahi on Jan 1, 2025

Zomato – Order cancelled due to phone not picked and money not returned further Closed

I have ordered food and prepaid Delivery boy called on time.(Around **:** AM) I have not picked the call. Order cancelled and money not refunded. I have called the customer care not able to connect to a single ...

Dr Yash Bhardwaj on Dec 27, 2024

Zomato – Refund not received Closed

I ordered food from zomato on **th december. But when i recieved the food it was all spilled and rotten.I immediately called the restaurant and asked them to replace the food but they didn’t.I texted zomato support ...

Mahadeva B on Dec 14, 2024

Zomato – Unprofessional Closed

Today, my wife ordered food while I was sleeping. When the delivery agent arrived, he handed the food to my wife. When she tried to pay in cash, he refused to accept it and insisted on online payment, claiming that ...

Utkarsh Agrawal on Nov 25, 2024

Zomato – Urgent Complaint Against Zomato Ltd for Negligent Service and Unethical PracticesClosed

I am filing a formal complaint against Zomato Ltd., a food aggregator platform, regarding their grossly negligent service and blatant refusal to address a genuine grievance. On **/**/****, I placed an order via Z...

Balram krishan Raturi on Nov 24, 2024

Zomato – Ordered not delivered Closed

I have ordered food from zomato and filled delivery address manually ..zomato delayed the order and that himself cancel the order and all amount of order is kept as cancellation fees.