I8earpod
- I8 Earpods — refund request for fake/damaged product Open
Vikas Ranjan filed this complaint against I8earpod on Sep 13, 2018
Resolution Demanded:
Apology
Refund
I had ordered i*earpods from www.i*earpods.com few days back and I got it delivered yesterday.
I am seriously unsatisfied with the product and wish to return it.
Here are some major flaws i found with the product :-
*. In a damaged condition when i got it: The charging end of the earpiece was opened up and wires had come out at the time when i received the product. I am attaching pictures of the same in attachments.
*. Poor battery: The product was completely charged when i received it. I charged it with the USB provided for * hours, and then when i used it again, it got discharged and power off in just **-**minutes.
*. Fooling customers with Fake names: The name of the product shown everyone on the website is : "i* Bluetooth Earpods", while what i received was "i* tws earphones"
*. Doesnt look like an original product: The product doesn't look original at all. The packing is bad and there is no user manual on how it works.
Overall I am really disappointed with the product and wish to return and get the whole amount refunded as soon as possible. The product is in a proper condition now with all the packaging and accessories intact.
ORDER ID: IEP*****
Date: September **, ****
Price Paid: Rs ****.
Request you to take my request and initiate a return for this order. Also Please let me know what are the further steps to initiate a return and get the amount refunded.
Also please stop fooling customers by selling these cheap products with fake names.
Are you brand?
Are you Lawyer?
I8earpod
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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