Faber Franke India
- Hi I have bought a Chimney FABER RELISH HCBK onFor the last 3 months my chimney has stopped working Open
Sumitro Banerjee filed this complaint against Faber Franke India on Dec 22, 2020
Resolution Demanded:
Replaced
Hi ,
I have bought a Chimney ( FABER RELISH HCBK PB** ) on **/**/** . For the last * months my chimney has stopped working. I have repeatedly called the Customer Care number ( **** *** **** ) & Service Center Office Contact Person - Madhumita ( ********** ) .
After calling them again and again , they have sent Mr. Shankar Ghosh (**********) almost * weeks ago. The person replied that the part required (Fan) is not available for this particular model .
Also, I have had a word with Mr. Sanjay Sur ( ********** ), a very Senior person of the Eastern Zone who promised me prompt action.
It;s hardly been a year and I can't use my product . Will your company extend the warranty by the number of months this product is not working ??? If not then act immediately.
Also, let me tell you that I am fed up and will complain to Consumer Forum today.
Regards ,
Sumitro Banerjee.
Are you brand?
Are you Lawyer?
Faber Franke India
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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