Gtpl Broadband
- GTPL IS A CHEATER Closed
Vidhya Arumugam filed this complaint against Gtpl Broadband on Mar 13, 2020
Resolution Demanded:
Apology
Refund
I wanted to upgrade my speed for work. So I contacted gtpl customer care to enquire about the details. The CSR told me that once I make payment through online my speed will get upgraded within one hour. After paying the amount I waited for ** hours. Nothing changed. I contacted support again. I was transferred * times and got hung up * times abruptly. I raised a complaint by email and the only answer I got was that my existing plan cannot be changed and I need to wait till *st of April to get it activated. I explained that my job is at stake because of this and I was promised call back which I didn't receive. I called in today and the answer is not possible and the guy hung up again!! This is the worst broadband service I ever had in my life. I want my amount to be refunded I raised a complaint as well but I'm pretty sure I won't get any response. I really want to raise a formal police complain on this please suggest me ways on how to do it.
Are you brand?
Are you Lawyer?
Gtpl Broadband
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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