IRCTC
- Fraud train canellation message Open
Moloy Kumar Das filed this complaint against IRCTC on Jan 06, 2023
Resolution Demanded:
Apology
Refund
Damages
So, I reserved * seats in AC * tier of Train no. ***** Sdah Aii SF Express from Sealdah to Agra fort for *th January,****.I did the reservation for my elderly uncle and aunt.The PNR no was **********. But suddenly on *th january morning, my uncle received a message from TM-IRSMsa that the mentioned train is cancelled. But when I checked the IRCTC site the train was showing active on system but as both my uncle and aunt were elderly so to avoid any unwanted situation, I cancelled the ticket and I received an email that INR ****.** will be refunded but later that day when I checked,I found that the the train left as per its scheduled departure time from sealdah.
so, i want my complete refund.
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IRCTC
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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