Samsung
- Delay in replacement of faulty product SAMSUNG 65 LED Closed
Anurag Jaiswal filed this complaint against Samsung on May 23, 2024
Resolution Demanded:
Replaced
I had bought a **” SAMSUNG LED TELEVISION on **.**.**** in Jaipur. However, during installation of same by your service engineer on **.**.**, the display panel of TV was found defective.
I was given assurance from your team that my TV would be replaced with a new one within *-* days. However, no response has been received yet.
It is pertinent to mention that I have been a regular customer of Samsung since childhood however this behavior has definitely dented my loyalty towards Samsung.
It is kindly requested to expedite rectification of issue please.
Are you brand?
Are you Lawyer?
Samsung
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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