SAMSUNG ELECTRONICS INDIA PRIVATE LIMITED
- Defective Samsung refrigerator TL under warranty No resolution provided in 6 months Request for Open
Sanjay kumar filed this complaint against SAMSUNG ELECTRONICS INDIA PRIVATE LIMITED on Jun 17, 2020
Resolution Demanded:
Replaced
Defective Samsung refrigerator RH**K****S*/TL(under warranty). No resolution provided in * months - Technicians visited around ** times, asked to empty the fridge every single time, changed parts or gave excuses, but the problem was never solved. Being a senior citizen this was way too difficult for me, both physically and mentally. Service head and the service professionals were apathetic and never tried to provide concrete solution even after pleading several times. I am still being mentally harasses and tortured. They have not even acknowledged my request to replace the defective product which is under warranty.
The mail to CEO option on the official website is of no use. Done that several times. No proper response. Ignorant behavior towards understanding customer's plight.
Are you brand?
Are you Lawyer?
SAMSUNG ELECTRONICS INDIA PRIVATE LIMITED
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