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Swiggy - cancelled my order due to unavailability and refund not credited

Parth Mehta filed complaint against Swiggy on Apr 18, 2018

i ordered a cake from swiggy but the order was cancelled from their end as the product was unavailable. but since i had made an online payment i was eligible for a refund but it has been six days and still i haven't got any refund nor are they responding properly
my order id is
#**********
order date : ** april **** at *:** pm
payment was made partially i.e
phonepe wallet Rs. ***
card payment Rs. ***
of which i got my *** rs for my wallet but the card refund is still not received

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Swiggy

1952

Total Complaints

1005

Total Resolved

51.49%

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