Airtel
- Airtel Sim corrupted and document rejected Open
Chandrima Pandit filed this complaint against Airtel on Nov 18, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
My phone suddenly lost the network at * AM in the morning. From *.** AM to *.** AM, I had tried reaching the Airtel Customer Care service without any response. The mobile number to be keyed in kept getting rejected in spite of it being correct. Finally, at around *.** AM I could connect to Customer Care only to get the information that my sim must have got corrupted.
Being extremely busy, I could only reach Airtel Store at around *.** PM in the evening and managed to get a new Sim by submitting my Passport as a document. I was assured that the sim would be activated within * hrs. After around an hour, I get the information that without any reason, my document has got rejected.
I tried reaching customer care from *.** PM to *.** PM and after an Executive (and his supervisor) hung up once, got the information which I was already aware of with an apology, an advice to reach out to the Airtel store and a promise of a call-back at THEIR time-window (please note not as per customer convenience). Harassment to the core for a loyal postpaid customer of ** years.
Are you brand?
Are you Lawyer?
Airtel
Powermax Fitness
"Thanks Voxya for helping to resolve the issue."
Kadem Nagaraj G
Related Complaints
Airtel - For deducting money Closed
In my Airtel payment bank there was *** rupees but it is now *** rupees although I transacted only for ** rupees why It's happened I don't know ...
Apr 12, 2024 by Pankaj Patel
Airtel - Airtel failed to refund failed installation charges Closed
Have paid money twenty days back for installing airtel broadband-dth pack. They charged me with **** rupees and scheduled an installation date. They said that there are technical issues preventing installation at my location. They cancelled the...
Apr 10, 2024 by Raghunaathan RR
Airtel - networks speed Closed
My ariya not properly *g speed i have it not propar *g speed and my server not working without net and my all family member all networks down * g speed plz resolve my proplem last * mont problam...
Apr 09, 2024 by Sandeep patel
Airtel - INTERNET NOT WORKING SINCE 2 DAYS Closed
I AM A TAX CONSULTANT BY NAME KIRAN CHITNIS HAVING MY OFFICE AT BELGAUM KARNATAKA & I HAVE A AIRTEL BROAD BAND CONNECTION WITH LAND LINE NUMBER ***********, SUDDENLY IT STOPS WORKING AND IT IS TEMPORARILY RESLOVED AND AGAIN THE SAME ISSUE START...
Apr 02, 2024 by SHANKAR (KIRAN)GURUNATH CHITNIS
Airtel - Paid the amount but recharge is not successful Closed
I have made recharge of ***₹ from Cred UPI. Cred is,showing that amount is credited to Airtel prepaid but airtel not completed their recharge. I want my hard earned money back Airtel!!!!...
Mar 27, 2024 by Rohit Somesh Deshmukh