Airtel
- ಏರ್ಟೆಲ್ ಅವರು ಬಿಲ್ ಯೋಜನೆಯನ್ನು ಬದಲಿಸುವ ಭರವಸೆ ನೀಡಿದರು ಮತ್ತು ನಂತರ ನನ್ನನ್ನು ಚಾರ್ಜ್ ಮಾಡಿದರು Closed
Vineet Pujari filed this complaint against Airtel on May 10, 2017
Resolution Demanded:
Refund
Replaced
*. ಏಪ್ರಿಲ್ **** ರಲ್ಲಿ ಎಪ್ರಿಲ್ ತಿಂಗಳಲ್ಲಿ ಏರ್ಟೆಲ್ ಪ್ರತಿನಿಧಿ ನನ್ನನ್ನು ಕರೆದು ಹೊಸ *** ಅನಿಯಮಿತ ಪೋಸ್ಟ್ಪೇಯ್ಡ್ ಬಿಲ್ ಯೋಜನೆಯನ್ನು ಪ್ರಸ್ತಾಪಿಸಿದರು ಮತ್ತು ಯೋಜನೆ ** ಗಂಟೆಗಳಲ್ಲಿ ಬದಲಾಗಲಿದೆ ಎಂದು ಹೇಳಿದ್ದರು. ತಿಂಗಳ ಕೊನೆಯಲ್ಲಿ, ನಾನು ರೂ. ****. ನಾನು ಗ್ರಾಹಕರ ಕಾಳಜಿಯನ್ನು ಕರೆದಾಗ, ನನ್ನ ಬಿಲ್ ಯೋಜನೆಯನ್ನು ಬದಲಾಯಿಸಲಾಗಿಲ್ಲ ಮತ್ತು ಹಳೆಯ ಯೋಜನೆಯ ಪ್ರಕಾರ ನನಗೆ ಶುಲ್ಕ ವಿಧಿಸಲಾಗಿದೆ. *. ಗ್ರಾಹಕ ಸೇವೆಗೆ ನಾನು ಪದೇಪದೇ ಕರೆ ಮಾಡಬೇಕಾಗಿತ್ತು ಏಕೆಂದರೆ ಅವರು ನನ್ನನ್ನು ಹಿಡಿದುಕೊಳ್ಳಿ ಮತ್ತು *-** ನಿಮಿಷಗಳ ನಂತರ, ಕರೆ ಸ್ವಯಂಚಾಲಿತವಾಗಿ ಇಳಿಯುವುದು, ಇದು ಒಂದು ವಾರದ ಅವಧಿಯಲ್ಲಿ * ಬಾರಿ ಸಂಭವಿಸಿದೆ.
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Airtel
GoFirst Airlines
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
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