Air India is an Indian-based airline company that offers connections to over 70 international and 100 domestic destinations for your travel plan.
As per the analysis of the consumer complaint portal, there are many consumers who filed Air India complaints and looking for a solution for their complaints against Air India India.
Most Common Issues Reported against Air India
The most common Air India complaints online are as follows:
- Flight cancelled but refund not provided by Air India.
- Reschedule of flight not done by Air India.
- Fraudulent penalties charges are taken by Air India
- Misbehavior is done by the Air India team.
- Refund not given by Air India due to lockdown or covid19, etc.
How to resolve Air India complaints?
Using the following easy steps a consumer can resolve consumer complaints against Air India easily.
Resolve Air India Complaint Via Customer care
Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.
Air India Customer care number: Air India customer care phone numbers are 0124-2641407, 020-26231407, and 1860 233 1407. You can dial this number to get answers to all your general queries. They are available 24X7.
Air India customer care email ID: You can write your dispute to Air India customer care email ID at contactus@airindia.com.
Resolve Air India Complaint Via Social Media Channels
Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect with Air India’s team through social media channels:
Air India Twitter Page: https://twitter.com/airindiain
Air India Facebook Page: https://www.facebook.com/AirIndia/
Air India Instagram Page: https://www.instagram.com/airindia.in/
Resolve Air India Complaint Via Online Consumer Forum
Nowadays, an Online consumer forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.
How can I file an Air India complaint at Voxya?
If you’re not happy with Air India, you can make a complaint right now:
- You can visit this page “File a Complaint” page and fill out the form.
- Select Air India and write your complaint according to your concern.
- Enter your personal information to create your account.
- Choose the best method for the redressal of your complaint.
- Submit your complaint.
However, before registering a complaint, you should
- Contact Air India customer service first;
- Keep a record of all emails and chats with customer service; and
- Gather documentation such as bills, payment receipts, and photographs to back up your claim.
How does Voxya help in resolving Air India Complaints?
Voxya helped thousands of customers to find a resolution. You can take the help of voxya in raising your voice and get a resolution by utilizing our social, legal, and business network.
You can file consumer complaints very easily by going through voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via mail. This works because no one wants to show a bad image about their support. Also based on your choice we will draft and send professional legal notice to the company through registered post and it can prepare consumer case documents and help you in approaching consumers court.
