Case
District Consumer Disputes Redressal Forum,Patiala Patiala Complaint Case No. CC/16/450 ( Date of Filing : 02 Nov 2016 ) 1. Om Parkalsh Yadav s/oSh Hardayal Yadav r/o Hou se No. 545- Ranjit Nagar Patiala patiala punjab ...........Complainant(s) Versus 1. Hira Auto Mobiles Rajbaha Road Patiala through its Managing Director patiala Punjab ............Opp.Party(s) BEFORE: Smt. Neena Sandhu PRESIDENT Neelam Gupta Member For the Complainant: For the Opp. Party: Dated : 02 Jan 2018 Final Order / Judgement DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PATIALA. Consumer Complaint No.450 of 2.11.2016 Decided on: 2.1.2018 Om Parkash Yadav son of Sh.Hardayal Yadav, resident of House No.545-C, Ranjit Nagar, Patiala. ????...Complainant Versus Hira Automobiles, Rajbaha Road, Patiala through its Managing Director. ????Opposite Party. Complaint under Section 12 of the Consumer Protection Act, 1986. QUORUM Smt. Neena Sandhu, President Smt. Neelam Gupta, Member ARGUED BY: Sh.Pardeep Kumar, Authorized representative of the complainant. Sh.Rakesh Kumar Garg, Advocate, counsel for opposite party. ORDER SMT.NEENA SANDHU, PRESIDENT Sh.Om Parkash Yadav, complainant has filed this complaint under Section 12 of the Consumer Protection Act,1986 ( hereinafter referred to as the Act) against the Opposite Party (hereinafter referred to as the O.P.) praying for the following reliefs:- To resolve/rectify the problem of the car or to refund Rs.9,40,000/-,the price of the car alongwith cost of accessories amounting to Rs.60,000/-; To pay Rs.1,00,000/- as compensation for causing mental agony and physical harassment ; To pay Rs.11,000/- as litigation expenses and To grant any other relief, which this Forum may deem fit. The ld. counsel for the OP tendered in evidence Ex.OPA affidavit of Sh.Jaswinder Singh Gill, Operation Head of OP alongwith documents Exs.OP1 to OP13 and closed the evidence of the OP. To rectify the defect in the car in question, free of cost and make the same roadworthy. ii To pay Rs.10,000/- as compensation for the mental agony and physical harassment suffered by the complainant. The OP is further directed to comply the order within a period of 30 days from the date of the receipt of the certified copy of this order. Certified copies of this order be sent to the parties free of cost under the Rules.Thereafter, file be indexed and consigned to the Record Room. ANNOUNCED DATED:2.1.2018 NEENA SANDHU PRESIDENT NEELAM GUPTA MEMBER [ Smt. Neena Sandhu] PRESIDENT [ Neelam Gupta] Member