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LG Electronics - Defective refrigerator service is always cancelled and never resolved

Sandeep Pahuja filed complaint against LG Electronics on Jun 2, 2024

Dear LG Customer, If you agree for Cancellation of RNP************, reason : Others, Plz share Cancellation Code :**** with our Engineer.

Since the time we bought the referigerator, we raised this issue and instead of fixing this, other symptoms were tried in * months, * year, *.* years and *.* years. We extended warranty after * year as well just for this issue. Paid a lot more for this issue resolution, but LG didnot resolve this.

Now they just keep on cancelling the requst, sending executives who dont know how to fix this, ignore our requests.

We dont know how much more mental harrassment can we take from LG.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

LG Electronics

67

Total Complaints

17

Total Resolved

25.37%

Consumer Satisfaction

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