Maruti Suzuki Limited is a leading global automobile manufacturer in India and it has an extensive service network that spans more than 1800 cities in India, making it easily accessible for customers. Maruti Suzuki sells hatchbacks, sedans, MUVs, and SUVs in India through its ARENA and NEXA channels.
As per the analysis of the consumer complaint portal, there are many consumers who filed Maruti Suzuki complaints and looking for a solution for their complaints against Maruti Suzuki India.
Most Common Issues Reported against Maruti Suzuki
The most common Maruti Suzuki complaints online are as follows:
- Delay in delivery or car not delivered on time by Maruti Suzuki.
- Mismanagement of a vehicle at Maruti Suzuki service center.
- Poor service or service not given on the time by Maruti Suzuki authorized service center.
- The wrong model was delivered by Maruti Suzuki.
- Car issue not resolved after multiple follow-ups. etc.
How to resolve Maruti Suzuki complaints?
Using the following easy steps a consumer can resolve consumer complaints against Maruti Suzuki easily.
Resolve Maruti Suzuki Complaint Via Customer care
Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.
Maruti Suzuki Customer care number:
Maruti Suzuki customer care phone number is 1800 102 1800 and the customer care toll-free number is 1800 1800 180. You can dial this number to get answers to all your general queries. They are available 24X7.
Maruti Suzuki customer care email ID: You can write your dispute to the Maruti Suzuki customer care email ID at contact@maruti.co.in.
You can also raise your complaint with the Maruti Suzuki customer care team using the following link: Maruti Suzuki Complaint
Resolve Maruti Suzuki Complaint Via Social Media Channels
Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect with Maruti Suzuki’s team through social media channels:
Maruti Suzuki Twitter Page: https://twitter.com/Maruti_Corp
Maruti Suzuki Facebook Page: https://www.facebook.com/MSArenaOfficial
Resolve Maruti Suzuki Complaint Via Online Consumer Forum
Nowadays, an Online consumer forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.
How can I file a Maruti Suzuki complaint at Voxya?
If you’re not happy with Maruti Suzuki, you can make a complaint right now:
- You can visit this page “File a Complaint” page and fill out the form.
- Select Maruti Suzuki and write your complaint according to your concern.
- Enter your personal information to create your account.
- Choose the best method for the redressal of your complaint.
- Submit your complaint.
However, before registering a complaint, you should
- Contact Maruti Suzuki customer service first;
- Keep a record of all emails and chats with customer service; and
- Gather documentation such as bills, payment receipts, and photographs to back up your claim.
How does Voxya help in resolving Maruti Suzuki Complaints?
Voxya helped thousands of customers to find a resolution. You can take the help of voxya in raising your voice and get a resolution by utilizing our social, legal, and business network.
You can file consumer complaints very easily by going through Voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via mail. This works because no one wants to show a bad image about their support. Also based on your choice we will draft and send professional legal notice to the company through registered post and it can prepare consumer case documents and help you in approaching consumers court.