Indigo is an Indian-based airline company that offers domestic & international flight bookings at Lowest Airfare.
As per the analysis of the consumer complaint portal, there are many consumers who filed Indigo complaints and looking for a solution for their complaints against Indigo Airlines.
Most Common Issues Reported against Indigo
The most common Indigo complaints online are as follows:
- Flight delay and harassment by Indigo Airlines.
- Flight cancelled but refund not given by Indigo Airlines.
- Boarding denied by Indigo airlines.
- Mismanagement by Indigo in the handling of flight boarding process.
- Bag and luggage damaged Indigo Airline during travel,
- Fake job offer given in the name of Indigo Airline,
- Refund not given by Indigo Airlines due to covid 19 or lockdown, etc.
How to resolve Indigo complaints?
Using the following easy steps a consumer can resolve consumer complaints against Indigo easily.
Resolve Indigo Complaint Via Customer care
Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.
Indigo Customer care number: Indigo customer care phone numbers are 0124-6173838 and 0124-4973838. You can dial this number to get answers to all your general queries. They are available 24X7.
Indigo customer care email ID: You can write your dispute to Indigo customer care email ID at nodalofficer@goindigo.in and appellateauthority@goindigo.in
You can leave your feedback about Indigo Airlines here: Indigo Airline Feedback
Resolve Indigo Complaint Via Social Media Channels
Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect with Indigo’s team through social media channels:
Indigo Twitter Page: https://twitter.com/IndiGo6E
Indigo Facebook Page: https://www.facebook.com/goindigo.in
Indigo Instagram Page: https://www.instagram.com/indigo.6e/
Resolve Indigo Complaint Via Online Consumer Forum
Nowadays, an Online consumer forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.
How can I file an Indigo complaint at Voxya?
If you’re not happy with Indigo, you can make a complaint right now:
- You can visit this page “File a Complaint” page and fill out the form.
- Select Indigo and write your complaint according to your concern.
- Enter your personal information to create your account.
- Choose the best method for the redressal of your complaint.
- Submit your complaint.
However, before registering a complaint, you should
- Contact Indigo customer service first;
- Keep a record of all emails and chats with customer service; and
- Gather documentation such as bills, payment receipts, and photographs to back up your claim.
How does Voxya help in resolving Indigo Complaints?
Voxya helped thousands of customers to find a resolution. You can take the help of voxya in raising your voice and get a resolution by utilizing our social, legal, and business network.
You can file consumer complaints very easily by going through voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via mail. This works because no one wants to show a bad image about their support. Also based on your choice we will draft and send professional legal notice to the company through registered post and it can prepare consumer case documents and help you in approaching consumers court.
