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Goibibo.com - nonrefund of double charged money

kk jayakumar filed complaint against Goibibo.com on Aug 14, 2019

i had booked a hotel thru goibibo.com and money was debited from my account instantly, but on checking in the hotel refused to honor the booking and i was made to pay upfront on all the days charges.but , goibibo.com wont refund my money inspite of repeated request thru their customer no action has been initiated yet.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Goibibo.com

45

Total Complaints

9

Total Resolved

20.00%

Consumer Satisfaction

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