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Airtel - Fraud done at Airtel App

Mukesh Khurana filed complaint against Airtel on Jul 27, 2020

I tried to pay my electricity bill at airtel app, firstly it shows error then i tried again and in this regard i got a message from *** that your payment for Rs. **** is initiated towards purchase of your insurance policy with transaction ID *********** and payment has been done then i got a message from bank that your **** payment is done for POS APBLUTIL, but still electricity bill is pending and amount got deducted.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel

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833

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