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Myntra Design Pvt Ltd - Myntra Fraud Manipulated order history Fake order delivered in a day Shut Down Shameless Wrench

Prachi filed complaint against Myntra Design Pvt Ltd on Dec 4, 2018

* days back I had placed an order with Myntra. A part of which I wanted to cancel but the App was misbehaving and had some technical issue. I tired contacting them for same but they didn't do any help. Next day only soo soon they delivered a bag which was received by family member. There was no describing of products on it otherwise wouldn't have accepted it. The bag when opened had * same products and I was charged for them. I was sent duplicate order. I checked App to reach customer service and was stunned to see My order history had a Fraud order. I tried complain to them but as usually Myntra has worst Customer Service no picking up calls. They manipulated my order history or it was because of Technical issue but I faced a loss and Fraud happened with me. I'm shopping from Myntra from * yrs and had been loyal customer still I was Cheated. Myntra is a Fraud company. I saw soo many ppl complaining on Facebook...Pls help me to get refund. They are not co-operating as they had trapped me sending a non-returnable product. The product is un-used. I want them to take it back and sincerely refund my amount as exception case as it was due to there technical issue. Order id is: *******-*******-*******

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Myntra Design Pvt Ltd

42

Total Complaints

17

Total Resolved

40.48%

Consumer Satisfaction

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