Air Asia is an Indian-based airline company that offers domestic & international flight bookings. It also launched The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much more!
As per the analysis of the consumer complaint portal, there are many consumers who filed Air Asia complaints and looking for a solution for their complaints against Air Asia India.
Most Common Issues Reported against Air Asia
The most common Air Asia complaints online are as follows:
- Flight delay and harassment by Air Asia Airlines.
- Flight cancelled but refund not given by Air Asia Airlines.
- Boarding denied by Air Asia airlines.
- Mismanagement by Air Asia in the handling of the flight boarding process.
- Bag and luggage damaged Air Asia Airline during travel,
- A fake job offer is given in the name of Air Asia Airline,
- Refund not issued despite purchasing Travel Insurance,
- Rude behavior of ground staff towards consumers,
- Refund not given by Air Asia Airlines due to covid 19 or lockdown, etc.
How to resolve Air Asia complaints?
Using the following easy steps a consumer can resolve consumer complaints against Air Asia easily.
Resolve Air Asia Complaint Via Customer care
Customer care and support teams are always ready to help consumers. If you are facing any issues or disputes with the services given by them, then you can raise your concern with the customer care team.
Air Asia Customer care number: Air Asia customer care phone numbers are 080-46662222 and 080-67662222. You can dial this number to get answers to all your general queries. They are available 24X7.
Air Asia customer care email ID: You can write your dispute to Air Asia customer care email ID at nodalofficer_in@airasia.com and appellate_in@airasia.com
Air Asia customer support address:
Customer Support
AirAsia India Limited,
Kempegowda International Airport,
Ground Floor, Alpha 3 building,
Devanahalli, Bengaluru,
Karnataka – 560300.
Connect with the Air Asia customer support team here: Air Asia Support
Resolve AirAsia Airline Complaint Via Social Media Channels
Social media is a very powerful platform for every company to build an online reputation. Contacting or addressing consumer complaints becomes easier using social media channels. You can connect with Air Asia’s team through social media channels:
Air Asia Twitter Page: https://twitter.com/airasiaIndia
Air Asia Facebook Page: https://www.facebook.com/airasiaIndia
Air Asia Instagram Page: https://www.instagram.com/airasiaIndia/
Resolve AirAsia Complaint Via Online Consumer Forum
Nowadays, an Online consumer forum has become the most popular platform to show your frustration against the company and get a resolution of your complaints. Consumer helpline, Jago Grahak Jago, Voxya, etc. are the most renowned consumer complaint platform that helps consumers to get justice against the injustice done by the company. You can file a complaint on these consumer complaint websites to get a solution to consumer complaints. If you want to take legal action against the company then Voxya is the best option for you.
How can I file an AirAsia complaint at Voxya?
If you’re not happy with Air Asia, you can make a complaint right now:
- You can visit this page “File a Complaint” page and fill out the form.
- Select Air Asia and write your complaint according to your concern.
- Enter your personal information to create your account.
- Choose the best method for the redressal of your complaint.
- Submit your complaint.
However, before registering a complaint, you should
- Contact Air Asia customer service first;
- Keep a record of all emails and chats with customer service; and
- Gather documentation such as bills, payment receipts, and photographs to back up your claim.
How does Voxya help in resolving Air Asia Complaints?
Voxya helped thousands of customers to find a resolution. You can take the help of voxya in raising your voice and get a resolution by utilizing our social, legal, and business network.
You can file consumer complaints very easily by going through voxya website. When your complaint is filed we will start a social media campaign and try to contact company officials via mail. This works because no one wants to show a bad image about their support. Also based on your choice we will draft and send professional legal notice to the company through registered post and it can prepare consumer case documents and help you in approaching consumer court.
