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Club factory - Order not delivered and money also not refunded

Mariya khatoon filed complaint against Club factory on Aug 3, 2020

I have ordered some clothes from club factory on **th of June **** which cost me ****.** in total. Initially it has shown the delivery status later the app isn't working and unable to see any status. And till date there is no delivery of the products ordered and neither any refund is processed.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Club factory

43

Total Complaints

21

Total Resolved

48.84%

Consumer Satisfaction

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