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Vistara Airlines

 - No alternative vehicle arranged or money refunded Open

Tanveer Ahmad Dar filed this complaint against Vistara Airlines on May 31, 2018

Respected Sir/Madam, I want to bring it to your kind notice that I was travelling from Srinagar to Jammu on 28/05/2018 by Vistara airlines, flight UK799. The said flight was scheduled to depart at 12:30 and arrive at abot 1:30 at Jammu airport. because of some reasons it got delayed and landed at Jammu at about 3:00pm due to which I missed my train from Jammu to Amritsar. I informed the air hostess about the same and she assured me that the ground staff at Jammu airport will either arrange some vehicle or at least refund/compensate the money of my Train ticket (3 tire A/C). After talking to the ground staff, they clearly denied any help. I was literally pleading before them but that hardly had any effect on them. I gave a written application to them and they clearly wrote that they are not responsible for this kind of delay. attached is the copy of my application and boarding pass. I am writing all this with a hope of getting justice in my favour. Although I know that I am not a person having any political Respected Sir/Madam, I want to bring it to your kind notice that I was travelling from Srinagar to Jammu on 28/05/2018 by Vistara airlines, flight UK799. The said flight was scheduled to depart at 12:30 and arrive at abot 1:30 at Jammu airport. because of some reasons it got delayed and landed at Jammu at about 3:00pm due to which I missed my train from Jammu to Amritsar. I informed the air hostess about the same and she assured me that the ground staff at Jammu airport will either arrange some vehicle or at least refund/compensate the money of my Train ticket (3 tire A/C). After talking to the ground staff, they clearly denied any help. I was literally pleading before them but that hardly had any effect on them. I gave a written application to them and they clearly wrote that they are not responsible for this kind of delay. attached is the copy of my application and boarding pass. I am writing all this with a hope of getting justice in my favour. Although I know that I am not a person having any political contacts or related to any higher officials and am totally insignificant. I am just trying to see whether a common person like me who toils hard to make his ends meet has a say and significance still left in this so called modern world.contacts or related to any higher officials and am totally insignificant. I am just trying to see whether a common person like me who toils hard to make his ends meet has a say and significance still left in this so called modern world.

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Resolution Demanded:
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Vistara Airlines (0/2)

2 Total Complaints
0 Total Resolved
0% Consumer Satisfaction

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Hi we have booked ticket on vistara airline under eco standard package from Srinagar to Jammu on 3rd October which includes free meals as well but in flight they have not provided us and airline staff tells that in less than 60minute flight we ...

Oct 08, 2018 by Nitin Kumar Phull

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