- No alternative vehicle arranged or money refunded ^Open

Tanveer Ahmad Dar filed this complaint against Vistara Airlines on May 31, 2018

Respected Sir/Madam, I want to bring it to your kind notice that I was travelling from Srinagar to Jammu on 28/05/2018 by Vistara airlines, flight UK799. The said flight was scheduled to depart at 12:30 and arrive at abot 1:30 at Jammu airport. because of some reasons it got delayed and landed at Jammu at about 3:00pm due to which I missed my train from Jammu to Amritsar. I informed the air hostess about the same and she assured me that the ground staff at Jammu airport will either arrange some vehicle or at least refund/compensate the money of my Train ticket (3 tire A/C). After talking to the ground staff, they clearly denied any help. I was literally pleading before them but that hardly had any effect on them. I gave a written application to them and they clearly wrote that they are not responsible for this kind of delay. attached is the copy of my application and boarding pass. I am writing all this with a hope of getting justice in my favour. Although I know that I am not a person having any political Respected Sir/Madam, I want to bring it to your kind notice that I was travelling from Srinagar to Jammu on 28/05/2018 by Vistara airlines, flight UK799. The said flight was scheduled to depart at 12:30 and arrive at abot 1:30 at Jammu airport. because of some reasons it got delayed and landed at Jammu at about 3:00pm due to which I missed my train from Jammu to Amritsar. I informed the air hostess about the same and she assured me that the ground staff at Jammu airport will either arrange some vehicle or at least refund/compensate the money of my Train ticket (3 tire A/C). After talking to the ground staff, they clearly denied any help. I was literally pleading before them but that hardly had any effect on them. I gave a written application to them and they clearly wrote that they are not responsible for this kind of delay. attached is the copy of my application and boarding pass. I am writing all this with a hope of getting justice in my favour. Although I know that I am not a person having any political contacts or related to any higher officials and am totally insignificant. I am just trying to see whether a common person like me who toils hard to make his ends meet has a say and significance still left in this so called modern world.contacts or related to any higher officials and am totally insignificant. I am just trying to see whether a common person like me who toils hard to make his ends meet has a say and significance still left in this so called modern world.

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