Anushree mane filed complaint against Meesho App on Jul 2, 2023
I am writing to express my utmost disappointment and frustration regarding the recent order I placed with Meesho, Order #************_*. The entire experience has been nothing short of a complete letdown, and I feel compelled to share my grievances.
I understand that unexpected events such as rain can cause delays in the delivery process. However, I must stress that the lateness of the delivery goes beyond reasonable expectations, and it cannot be solely attributed to the weather conditions. The rescheduling of my delivery has been far too frequent, causing considerable inconvenience and disrupting my plans.
On **-**-****, I placed an order for a dress with the expectation that it would be delivered by **-**-****. Unfortunately, what followed was a series of disappointments and unfulfilled promises. The delivery date was rescheduled multiple times, despite the initial delay being understandable due to rain.
First, the delivery date was pushed from **-**-**** to **-**-****, which, though frustrating, I tried to understand as delivery issues can sometimes arise. However, the situation only worsened from there. The delivery was delayed once again, this time to **-**-****, and I received a call from the delivery person ensuring that the package would reach me on that day. Regrettably, the delivery did not materialize, and I was left waiting yet again.
To my dismay, my delivery was rescheduled once more, now for **-**-****. At this point, it became evident that the dress would not be in my possession when I needed it for a special occasion on **-**-****, the very reason I placed the order in the first place. This has caused immense frustration and disappointment.
As a result of this unfortunate experience, I attempted to cancel the order. However, I was informed that I cannot get my money back until the delivery is completed, despite the fact that the package is still in transit. This leaves me in a highly undesirable situation, unable to use the product and unable to receive a refund.
I had placed my trust in Meesho as a reliable and efficient platform for shopping, but this experience has shattered that trust completely. The multiple delays and broken promises have significantly inconvenienced me and tarnished my perception of your services.
I want to emphasize that I have no intention of ordering from Meesho again in the future. I cannot risk another disappointing and disheartening experience like this one.
I urgently request that you take immediate action to expedite the return process and initiate a prompt refund of my money once the package is back in your possession. This would help alleviate some of the frustration caused by this entire ordeal.
I sincerely hope that you will investigate the reasons for the repeated delivery failures and take appropriate measures to ensure that such incidents do not happen to other customers in the future.
Looking forward to a swift resolution.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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